How to report Abuse or Spam in Windows Live Hotmail

This solution article provides information on how to report abuse and SPAM in Windows Live Hotmail.

To report spam or unsolicited emails:

* Windows Live Hotmail customers should click the "Junk" button to report Spam.

* Non-Windows Live Hotmail customers should address an email to report_spam@hotmail.com, report_spam@msn.com or report_spam@live.com (Depending on the originating mail domain: hotmail or msn or live). Attach a copy of the spam email to this email and send it. If we do not receive a copy of the email as an attachment our ability to take action against the spamming account is severely impacted.

* We ask for a full copy of the email so that we have conclusive evidence showing from which Windows Live Hotmail account the SPAM was sent. It is possible that the email address was spoofed, and we don't want to mistakenly close a non-spamming account.

To report abuse:

Customers who wish to report abuse about harassment, impersonation, child exploitation, child pornography etc, received from a Windows Live Hotmail account should send their complaint to abuse@hotmail.com with all the pertaining information.

If you are being threatened please call your local law enforcement.

If you wish to report abuse against a non Windows Live Hotmail account, please send the complaint to abuse@domainname.com , where domainname.com is the text that appears after the "@" symbol in the sender's e-mail address.  You can also use the site http://abuse.net to identify the correct abuse reporting address.

In addition to these ways of reporting Spam you can also click the "Report Spam," button in your email program.  In fact, Hotmail has setup systems where we automatically receive these reports from the following ISPs and anti-spam providers:

• Yahoo
• Gmail
• AOL
• Comcast
• RoadRunner
• Outblaze
• SpamCop
• Signal-Spam
• Verizon
• Nortel

Several other ISPs have setup their "Report Spam" button to point directly to abuse@hotmail.com.

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