How to get support for your non-Hotmail Products

This solution article will provide information to users who are looking for support for their non-Hotmail issues/questions.

Please refer to the following list if you are having problems/questions about a non-Hotmail Product:

• Windows Live ID (sign in/password/hack issues): https://support.live.com/default.aspx?productkey=wlid

 

• Windows Live Messenger: https://support.live.com/default.aspx?productkey=wlmessenger

 

• Bing (Live Search): https://support.live.com/default.aspx?productkey=wlsearch

 

• Windows Live Mail: https://support.live.com/default.aspx?productkey=wlmaildesktop

 

• Office Live Small Business: https://support.officelive.live.com/default.aspx?productkey=officelivefree&mkt=en-us

 

• Office Live Workspace: http://officeliveworkspacecommunity.com/forums/ (community support) or https://support.officelive.live.com/eform.aspx?productKey=workspace&ct=eformts (email support)

 

• All other Windows Live Products: https://support.live.com/default.aspx?mkt=en-us&wa=wsignin1.0

 

• MSN Premium:

Please note that the numbers listed here are US only. For your region specific contact numbers, login to http://support.msn.com with your Windows Live ID associated to the subscription and choose the product.

Customer Service (Billing)

Phone: (800) 494-2962 {Hours of operation: Monday - Friday 8:00AM - 1:00AM EST / Saturday - Sunday 8:00AM - 8:00PM EST}

Hearing Impaired using a TDD device: (866) 271-7577 {Hours of operation: Monday - Friday 8:00AM - 1:00AM EST / Saturday - Sunday 8:00AM - 8:00PM EST}

Email: https://support.msn.com/eform.aspx?productKey=msnclient&ct=eformcs&supportLinkeformcs=E-mail

Technical Support

Phone: (800) 494-2962 {Hours of operation: Monday - Sunday 24 hours each day}

Hearing Impaired using a TDD device:(800) 877-9580 {Hours of operation: Monday - Friday 0500-2200 PST / Saturday - Sunday 0500-1700 PST}

Email: https://support.msn.com/eform.aspx?productKey=msnclient&ct=eformts&supportLinkeformts=E-mail

 

• MSN Partners:

Qwest: 877-348-9005

Verizon: 800-870-9999

Bell Canada (Sympatico): 1-866-585-1890

 

• All other MSN Products: https://support.msn.com/default.aspx

 

• Microsoft Outlook 2007: http://support.microsoft.com/ph/11335

 

• Outlook Express 6.0: http://support.microsoft.com/ph/2578

 

• Microsoft Vista: http://answers.microsoft.com/en-us/windows/default.aspx

 

• Internet Explorer 6.0: http://support.microsoft.com/ph/2073

 

• Windows Internet Explorer 7: http://support.microsoft.com/ph/8722

 

• Microsoft Office Products: http://support.microsoft.com/select/default.aspx?target=hub&c1=505&

 

• All other Microsoft Products: http://support.microsoft.com/select/?target=hub