Navigating through the Windows Live Hotmail Solution Center

This article will provide some tips and definitions for navigating through the Windows Live Hotmail Online Solutions Center.

Solutions

Solutions are pieces of content that are either a definitive solution to a known problem or a blog entry from one of our bloggers. These are meant to be used to help customers immediately solve problems and get latest information on Windows Live Hotmail. 

Community

Our Communities are setup for common scenarios within Hotmail as well as for Windows Live Hotmail Solution Center. You can come here to see if there is already a topic on the question you have. You can also post your comments and questions.

Search Hints:

i> Phrase Match: "I forgot my password" (must be exact)

ii> Wildcard Match: sett* (will match setting, settle, settling, etc.)

iii> Restrictive Matching: settings+internet+explorer (brings back articles that contain those three words)

iv> Vary your search terms. A different word or phrase will return different search results. Use fewer descriptive words, or try words that have a different but similar meaning. For example, try alloy instead of metal or steel.

v> Make sure that you spell search words correctly. Remember to leave a space between each word in your query.

Community Etiquette

i> Search before posting.

ii> When posting, state your question clearly. If you are posting an error, tell us what you were doing before you got the error.

iii> Be respectful. Listen as well as speak.

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