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Start Using Hotmail with Entourage

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Important

Windows Live Hotmail accounts, including free accounts, can now be set up in Entourage using the POP3 protocol, a common Internet-based protocol. Examples of sources that use this protocol are Windows Live Hotmail and Yahoo! Mail. After you add a POP account to Entourage, messages from the account appear in the folder list under On My Computer in the inbox.

Step 1: Add the account

NOTE: If you are moving from DAV to POP3, there are a few important differences. With POP3, there is no synchronizing. For example, if you read an e-mail message in Entourage the message will be unread if you view your Hotmail account on the web. Also, only messages in your Hotmail Inbox will display in Entourage. Other folders, and any messages in them, will not be displayed.

1. Before you use the POP3 protocol for the first time, you must sign in to your Windows Live Hotmail using a web browser such as Safari at http://mail.live.com. After you sign in successfully, you can sign out.
 
2. In Entourage, on the Entourage menu, click Account Settings.
3. Click the arrow next to New New Account button with arrow, and then click Mail. If you see the Account Setup Assistant, click Configure Account Manually.
 
4. In the Account type pop-up menu, click POP, and then click OK.
 
5. On the Account Settings tab, in the Account name box, type the name that you want to use to refer to this account in Entourage.
 
6. Under Personal Information, type the name and the e-mail address that you want to use.
Note: The name that you type appears in the "From" field of mail messages that you send from the account.
 
7. Under Receiving mail, enter the following information:
    * Account ID - Enter you email address into this field.
    * POP Server - Enter pop3.live.com 
    * Password - Enter your password.
 
Note: If you do not see the POP server box, click Cancel, and then go back to step 3.
 
8. Click Click here for advanced receiving options, and then select the This POP service requires a secure connection (SSL) check box.
The completed Receiving mail settings should resemble this:

    Receiving mail settings for Hotmail accounts

9. Under Sending mail, in the SMTP server box, enter smtp.live.com.

10. Click Click here for advanced sending options, and then select the SMTP service requires secure connection (SSL) check box. Also select the options for SMTP server requires authentication and Use same settings as receiving mail server.

The completed Sending mail settings should resemble this:

    Sending mail settings for Hotmail accounts

11. Under Account Settings, clear the Include this account in my “Send & Receive All” schedule check box.

12. Click the Options tab, and then under Server options, select the Leave a copy of each message on the server check box. Also select the Delete messages from the server after they are deleted from this computer check box.

The completed Server options settings should resemble this:

    Server options settings for Hotmail accounts

13. Click OK.

The Windows Live Hotmail account now appears in the Accounts window.

Step 2: Create a schedule to send and receive messages
 
Important

A Windows Live Hotmail account should not be set up to send and receive messages more frequently than every 20 minutes. Otherwise, duplicate copies of messages might appear.

1. On the Tools menu, click Schedules, and then click NewNew Schedule button.

2. In the Name box, enter a name for the schedule, such as Hotmail Send and Receive.

3. Under When, click the Manually pop-up menu, and then click Repeating Schedule.

4. In the Every box, enter a value of 20 or larger.

5. Under Action, on the pop-up menu on the left, click Receive Mail, and then in the from pop-up menu, click your Windows Live Hotmail account.

6. Click Add Action.

7. In the new row, click the Receive Mail pop-up menu, and then click Send All.

The completed schedule should resemble this:

    Hotmail Schedule

8. Click OK.

The schedule that you created appears in the Schedules dialog box.

Step 3: Use your account in Entourage and on the Web

Messages from your Windows Live Hotmail Inbox folder will appear in Entourage in the folder list (The pane of the Entourage window that contains folders for messages, contacts, and other items). If the folder list is not visible, on the View menu, click Show Folder List. If you are working in Calendar view, Show Folder List is available from the Calendar menu under On My Computer.

Messages in folders other than the Inbox will be available only on the Windows Live Hotmail Web site.

Entourage will not receive messages from your Windows Live Hotmail Junk folder. We recommend that you sign in to your Windows Live Hotmail account in a Web browser periodically (at least once a month) to see whether any important messages were directed to the Junk folder.

 

  • Last Updated Apr 23 2009
  • Last resolved a question on Nov 07 2009

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