Solutions

Error: "The file is too large to be attached"

44.83

Solve Rate
45

Was this helpful?

195 out of 435 people found this post helpful.

This solution article provides information to users who are unable to attach a large file to their outgoing email message in Windows Live Hotmail.

Symptoms:

Users will receive an error,"The file is too large to be attached" when attaching a large file in Windows Live Hotmail.

What does the error mean?

This error is displayed if you are trying to attach a file larger than the allowed size limit.

If you have a Free account – you are only allowed to attach a file of size 10 MB per email message. If you have a paid account, then the limit is 20 MB.

What should you do?

You can try one of the following two options in order to reduce the file size if it is only 3-4 MB over the allowed limit:

a.     Try using a file compression utility, such as WinZip.
b.     Divide the file into two or more smaller files, and then send each file with an individual  message.

If you are trying to send a media file such as a movie clip, there are slight chances that you will be able to compress this sort of a file due to its typical large size.

Please leave us your feedback here if you feel that the current allowed size limit is too low and if you occasionally run into issues with uploading files because of the current limit.

We would also like to encourage you to try Skydrive. Skydrive is a password-protected online file storage that is always available where you need it. Then you can just send a link to your files and eliminate any concerns about attachment file size or file types!

To learn more about Skydrive please go to http://skydrive.live.com/welcomemoreinfo.aspx or http://skydriveteam.spaces.live.com/
To get started with Sky Drive, please go to http://skydrive.live.com/

 

  • Last Updated Aug 21 2008
  • Last resolved a question on Nov 19 2009

Submit Feedback



We are conducting a survey...
Would you like to participate in a survey to that will help improve your future experience?