Solutions in this Category

49.71

Solve Rate
50

Account Activation Error

This solution article provides information to users who are encountering an error while signing up for a new account or activating their inactive account. Symptoms: Users might encounter one of these error messages when trying to create a new account... More

Last resolved a question on Nov 20 2009
Last updated in Account Problems Mar 23 2009 by MSFT Roopa S

25.25

Solve Rate
25

How to optimize Internet Explorer browser

This solution article provides information to users on how to optimize the Internet Explorer browser to work well with Windows Live Hotmail. Follow these steps to optimize and reset the default settings for Windows Internet Explorer 6 or 7: 1. In Internet... More

Last resolved a question on Nov 19 2009
Last updated in Account Problems Mar 03 2009 by MSFT Roopa S

46.86

Solve Rate
47

Error on login: Account Closed Access Denied

This solution article will provide information for users who are experiencing an error stating that their account has been closed and access has been denied on login. Symptoms: Users will experience the following error message when they try to login to... More

Last resolved a question on Nov 20 2009
Last updated in Account Problems Jan 28 2009 by MSFT Roopa S

69.62

Solve Rate
70

How do I Reset my Password?

When we are asked about resetting passwords, this usually means that you've forgotten your password. But just in case you already know your password, and all you want to do is change it: Here are the instructions: All you need to do in order to change... More

Last resolved a question on Nov 17 2009
Last updated in Account Problems Oct 27 2008 by Scott H

66.00

Solve Rate
66

I forgot my password.

If you have forgotten your password, there are a couple of online options available to you to regain access to your account. We hope that the information below will help guide you in understanding how you can resolve your forgotten password issue. Before... More

Last resolved a question on Nov 19 2009
Last updated in Account Problems Oct 25 2008 by Scott H

67.69

Solve Rate
68

What to do if you think your account has been stolen.

If you suspect that an unauthorized person has used your Windows Live ID to sign into your Windows Live Hotmail acccount, or any other Windows Live service, please read this article for further help. Many times, an account is compromised because of a... More

Last resolved a question on Nov 20 2009
Last updated in Account Problems Oct 25 2008 by Scott H