Account Activation Error

This solution article provides information to users who are encountering an error while signing up for a new account or activating their inactive account.

Symptoms:

Users might encounter one of these error messages when trying to create a new account or activating their inactive account:

"Account activation error

There was a problem activating your Windows Live Hotmail account. Please try again later."

OR

"Account creation error

There was a problem creating your Windows Live Hotmail account. Please try again later."

What should you do?

This is usually due to temporary issues on the backend. Please try again or wait an hour and try the action again. This should resolve the problem.

If you've experienced this for more than an hour, please click here to create a post in our Accounts and Passwords Forum.

Submit Feedback