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21.99

Solve Rate
22

What to do if you can't sign into Windows Live Hotmail

This solution article will give you information about different errors that a customer might encounter during Windows Live Hotmail server maintenance or a temporary problem with the Hotmail server. Symptoms: Customer may encounter one of these error messages... More

Last resolved a question on Nov 21 2009
Last updated in Hotmail Service Manager's Blog Dec 26 2008 by MSFT Roopa S

61.11

Solve Rate
61

You have sent the maximum number of messages in a 24-hour period

This solution article will provide information to users who are experiencing an error indicating that they have exceeded the maximum number of messages that could be sent in a 24 hours period and are unable to send any more emails. Symptoms: Users will... More

Last resolved a question on Nov 21 2009
Last updated in Hotmail Sending Limits Dec 22 2008 by MSFT Michael C

33.65

Solve Rate
34

How do I post a question in the forum?

This article will give information to users on how they can post a question in Windows Live Solutions Center. There are several ways you can submit a question in the forum: - 'Reply' to an existing post or thread in the Community and post your question... More

Last resolved a question on Nov 20 2009
Last updated in I'm new to the Solution Center Oct 31 2008 by MSFT Roopa S

69.62

Solve Rate
70

How do I Reset my Password?

When we are asked about resetting passwords, this usually means that you've forgotten your password. But just in case you already know your password, and all you want to do is change it: Here are the instructions: All you need to do in order to change... More

Last resolved a question on Nov 17 2009
Last updated in Account Problems Oct 27 2008 by Scott H

38.50

Solve Rate
39

Navigating through the Windows Live Hotmail Solution Center

This article will provide some tips and definitions for navigating through the Windows Live Hotmail Online Solutions Center. Solutions Solutions are pieces of content that are either a definitive solution to a known problem or a blog entry from one of... More

Last resolved a question on Nov 21 2009
Last updated in I'm new to the Solution Center Oct 26 2008 by Scott H

32.61

Solve Rate
33

Welcome to the Windows Live Hotmail Online Solutions Center

Hello and welcome to the new Windows Live Hotmail Online Solutions Center. The Solutions Center combines the expertise of the Windows Live Hotmail support team, the knowledge and helpfulness of our Hotmail customers, and articles and tips that help make... More

Last resolved a question on Nov 21 2009
Last updated in Support Manager's Blog Oct 26 2008 by Scott H

17.39

Solve Rate
17

Frequently Asked Questions

This solution article will answer some of the frequently asked questions about Windows Live Hotmail Online Solutions Center. Q: What is the Windows Live Hotmail Online Solutions Center? A: Windows Live Hotmail Online Solutions Center (WLHSC) is the evolution... More

Last resolved a question on Nov 20 2009
Last updated in I'm new to the Solution Center Oct 26 2008 by Scott H

66.00

Solve Rate
66

I forgot my password.

If you have forgotten your password, there are a couple of online options available to you to regain access to your account. We hope that the information below will help guide you in understanding how you can resolve your forgotten password issue. Before... More

Last resolved a question on Nov 19 2009
Last updated in Account Problems Oct 25 2008 by Scott H

62.11

Solve Rate
62

Learn how to recognize the 5 most common types of E-mail Scams

In today's world, it is not uncommon for you to receive an e-mail from a person or entity that, although may seem legitimate on the surface, is an attempt to get your personal information. For people like myself, It's easier to identify these mails since... More

Last resolved a question on Nov 20 2009
Last updated in Safety and Security Blog Oct 25 2008 by Scott H

89.52

Solve Rate
90

Phishing Scam: Hotmail Warning (Verify Your Hotmail Account Now to Avoid it Closed)

Hey Folks, Please be aware that a new phish message is being sent stating that it is from the Hotmail team. This is not a legitimate mail and you should not respond . Remember, we will never ask you to verify your account in this manner. Here is an example... More

Last resolved a question on Nov 20 2009
Last updated in Safety and Security Blog Oct 25 2008 by Scott H

67.67

Solve Rate
68

What to do if you think your account has been stolen.

If you suspect that an unauthorized person has used your Windows Live ID to sign into your Windows Live Hotmail acccount, or any other Windows Live service, please read this article for further help. Many times, an account is compromised because of a... More

Last resolved a question on Nov 21 2009
Last updated in Account Problems Oct 25 2008 by Scott H

39.37

Solve Rate
39

Protecting Your Identity: You can’t afford to take the back seat.

Identity protection is one of the most important considerations in today’s society. At every corner, you are asked to give your email, mailing, web site address, or even more personal information. According to the Javelin Strategy and Research February... More

Last resolved a question on Nov 14 2009
Last updated in Safety and Security Blog Oct 24 2008 by Scott H

37.84

Solve Rate
38

Can't send attachments - Virus error

This solution article provides information to users who are unable to send attachments in Windows Live Hotmail and are receiving a virus error. Symptoms: Users might get an error stating that the file cannot be attached as it appears to be unsafe. What... More

Last resolved a question on Nov 20 2009
Last updated in I can't send attachments Aug 22 2008 by MSFT Roopa S

19.43

Solve Rate
19

How to determine which server you are on??

This solution article will help you find the server that your account resides on Windows Live Hotmail. How does this help? During a server problem or planned maintenance, we will be updating our blogs mentioning the server name that is currently under... More

Last resolved a question on Nov 20 2009
Last updated in Hotmail Service Manager's Blog Aug 22 2008 by MSFT Roopa S

44.83

Solve Rate
45

Error: "The file is too large to be attached"

This solution article provides information to users who are unable to attach a large file to their outgoing email message in Windows Live Hotmail. Symptoms: Users will receive an error,"The file is too large to be attached" when attaching a large file... More

Last resolved a question on Nov 19 2009
Last updated in I can't send attachments Aug 21 2008 by MSFT Roopa S