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37.02

Solve Rate
37

Alternatives to DAV for accessing Hotmail on Outlook, Outlook Express, Entourage, or MSN Client

In June 2009, Microsoft announced a change to the way Outlook, Outlook Express, and Entourage programs access Hotmail which may require customers to take action. To continue to receive e-mail from your Hotmail account, please select one of the alternative... More

Last resolved a question on Nov 21 2009

48.77

Solve Rate
49

Recent reports of Account hijacks

This solution article provides information about the increase in reports that we have received about accounts been hijacked and spam mails been sent to customer's contact list without customer's knowledge. Hotmail is seeing instances of accounts being... More

Last resolved a question on Nov 21 2009
Last updated in Safety and Security Blog Apr 29 2009 by MSFT Roopa S

39.94

Solve Rate
40

Start Using Hotmail with Entourage

Important Windows Live Hotmail accounts, including free accounts, can now be set up in Entourage using the POP3 protocol, a common Internet-based protocol. Examples of sources that use this protocol are Windows Live Hotmail and Yahoo! Mail. After you... More

Last resolved a question on Nov 20 2009

39.69

Solve Rate
40

How to add or delete a Messenger contact in Windows Live Hotmail?

This solution article provides information about how to add or delete a Messenger contact in Windows Live Hotmail. To add or invite your friend to the Messenger contact list in Windows Live Hotmail, please try the following steps: 1. On the Action bar... More

Last resolved a question on Nov 16 2009
Last updated in WebIM Apr 14 2009 by MSFT Roopa S

42.93

Solve Rate
43

How to block or unblock a Messenger contact in Windows Live Hotmail?

This solution article provides information about how to block or unblock a Messenger contact in Windows Live Hotmail. To block a Messenger contact in Windows Live Hotmail, please click the block button in the chat window. To unblock, please click the... More

Last resolved a question on Nov 18 2009
Last updated in WebIM Apr 14 2009 by MSFT Roopa S

46.50

Solve Rate
47

How to send an instant message to a Messenger contact from Windows Live Hotmail?

This solution article provides information about how to send an instant message to a Messenger contact from Windows Live Hotmail. To send an instant message to a Messenger contact from Windows Live Hotmail, please try the following steps: 1. Sign in to... More

Last resolved a question on Nov 20 2009
Last updated in WebIM Apr 14 2009 by MSFT Roopa S

33.89

Solve Rate
34

How to set or change Messenger status/presence in Windows Live Hotmail?

This solution article provides information about how to set or change Messenger status/presence in Windows Live Hotmail. To set or change Messenger status/presence in Windows Live Hotmail, please try the following steps: 1. Sign in to Hotmail, click Messenger... More

Last resolved a question on Nov 07 2009
Last updated in WebIM Apr 14 2009 by MSFT Roopa S

29.00

Solve Rate
29

How to sign in and sign out of Messenger from Windows Live Hotmail?

This solution article provides information about how to sign in and sign out of Messenger in Windows Live Hotmail without installing Windows Live Messenger client. You can sign in to Messenger and send messages to your Messenger contacts from Windows... More

Last resolved a question on Nov 11 2009
Last updated in WebIM Apr 14 2009 by MSFT Roopa S

77.51

Solve Rate
78

Creating a strong password for your e-mail account: why you should and how to do it

Every day you’re bombarded with requests to create free accounts, register with a web site, or sign up for more information. Through all of this, people often don't associate these requests back to the security of their personal accounts; such as... More

Last resolved a question on Nov 21 2009
Last updated in Support Manager's Blog Apr 08 2009 by Scott H

63.16

Solve Rate
63

How to setup Hotmail on iPhone?

This solution article provides information to customers who wish to access their Windows Live Hotmail emails on iPhone. NOTE: With POP3, there is no synchronizing. For example, if you read an e-mail message on your iPhone the message will be unread if... More

Last resolved a question on Nov 21 2009
Last updated in Mail and Settings Mar 30 2009 by MSFT Roopa S

52.76

Solve Rate
53

How to report Abuse or Spam in Windows Live Hotmail

This solution article provides information on how to report abuse and SPAM in Windows Live Hotmail. To report spam or unsolicited emails: * Windows Live Hotmail customers should click the " Junk " button to report Spam. * Non-Windows Live Hotmail customers... More

Last resolved a question on Nov 21 2009
Last updated in Safety and Security Blog Mar 23 2009 by MSFT Roopa S

49.71

Solve Rate
50

Account Activation Error

This solution article provides information to users who are encountering an error while signing up for a new account or activating their inactive account. Symptoms: Users might encounter one of these error messages when trying to create a new account... More

Last resolved a question on Nov 21 2009
Last updated in Account Problems Mar 23 2009 by MSFT Roopa S

41.87

Solve Rate
42

March 09 Live Hotmail Support FAQ

Hello all - Brandon filling in for Scott this month on the FAQ - the below are the top submitted questions we've had over the last several weeks. Thanks for reading! - B Q: How do I get support for Hotmail? A: It's easy to get support for Hotmail - to... More

Last resolved a question on Nov 19 2009
Last updated in Support Manager's Blog Mar 20 2009 by MSFT Brandon M

52.28

Solve Rate
52

How to sign up for Windows Live Hotmail Plus

This solution article describes how to sign up for a Windows Live Hotmail Plus subscription. Windows Live Hotmail Plus overview Windows Live Hotmail Plus is a yearly subscription service that enhances Windows Live Hotmail e-mail accounts by increasing... More

Last resolved a question on Nov 21 2009
Last updated in I'm new to the Solution Center Mar 18 2009 by MSFT Roopa S

32.99

Solve Rate
33

How to close your Hotmail account

This article provides information on how to close your Hotmail account to users who wish to close their account. Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first 10 days after signing up... More

Last resolved a question on Nov 20 2009
Last updated in Mail and Settings Mar 13 2009 by MSFT Roopa S