Search results matching tag 'marked as unsafe'

Re: Sender marked as unsafe!

Windows Live Jeffry D — Wed, 15 Jul 2009 07:00:00 GMT

@Grammy06

I’m sorry; I didn’t find the screenshot that you’ve sent to us. Be sure that you’ve sent the screenshot showing the “marked as unsafe” button. However, I have made a back end fix in your account, please verify if the e-mails from cedwards are still being mark as unsafe.

Re: Sender marked as unsafe!

Windows Live Anette A — Tue, 07 Jul 2009 07:00:00 GMT

@Grammy06:

I've checked the screenhot you sent however, we need the screenshot of the actual page that you're getting when opening the message. Please send it to the account given to you through private message.

Thanks.

Re: Sender marked as unsafe!

Windows Live Celeste G. — Mon, 06 Jul 2009 07:00:00 GMT

@ Grammy06

Your account appears to be working properly. In order for us to further investigate, provide us a screenshot of the page showing “Marked Unsafe.” Here’s how:

1. Open the e-mail you’re having trouble with and then press the “PrintScreen” (PrintScrn) button on the keyboard.
2. Open MS Paintbrush. To do this, click “Start,” then “All programs,” and then click “Accessories.”
3. Click “Paint.”
4. Click “Edit,” and then click “Paste.” The screenshot is pasted on your program.
5. Click “File,” and then click “Save as.”
6. Under Save as Type, select “JPEG.”
7. Name the file, and then save the file on the desktop.

Re: lost very important email

Windows Live Isabel M — Thu, 09 Apr 2009 07:00:00 GMT

Hi Gordito,

If you marked the message in your Junk folder as unsafe, this means that the message in question has been deleted from your account. Nevertheless, I’ve tried to recover deleted messages in your account. You can check your Junk folder to view the retrieved messages.

However, if you marked the message in question as safe, this means that the message has only been moved to your Inbox folder. You can use Hotmail’s Search feature to find the missing message in your Inbox folder.

Re: Can you retrieve email tagged as 'phishing'?

Windows Live Shiela F — Wed, 25 Feb 2009 08:00:00 GMT

Hi there!

Post your e-mail account in question here and we'll try to retrieve your deleted messages in your account.

Re: blocked messages from hotmail contact

Windows Live Jordan C — Sun, 22 Feb 2009 08:00:00 GMT

Hi Arcnac,

If your sender's e-mail address is already in your Safe Sender list but messages from him or her are still being tagged as dangerous, he or she may not be using his or her own e-mail address to send you these messages. This is where our Sender ID does its work.

You can determine this from the full headers of the message you received, if the IPs are consistent or not. Right-click on the e-mail from your message list and then choose View message source to see its full headers. Please confirm with your sender as well if he or she is really directly sending these marked messages from his or her own e-mail address.

Re: Recover email marked unsafe in my junk folder

Windows Live Celeste G. — Thu, 19 Feb 2009 08:00:00 GMT

I need to know your e-mail address so I can check if the message can still be recovered.

fyi: I’ve removed the e-mail address from your post so it’ll not be shown to others.

Re: Warning on received Emails

Windows Live Sharon S — Sun, 15 Feb 2009 08:00:00 GMT

[quote user="chumley"]

Sorry, I didn't say. The forum has it's own dedicated i.p. and is not sending as if from elsewhere. Only sends to current members on his own forum. There are spammers using the admin address to spoof though.

[/quote]

I see the importance of being able to removed the notification in your incoming messages, specifically the email you received from a forum but as mentioned by Jordan, the warning or the Windows Live Hotmail Safety Bar would continue to appear.

Sender ID is the technology behind the Windows Live Hotmail Safety Bar. Most of the time, Sender ID notification is visible if the message is sent from a 3rd party service, i.e. e-greeting cards, news website, forum and then clicking on the “e-mail this article to a friend”, etc.

Sender ID identifies this as "spoofed" e-mail address, since Sender ID was unable to verify the supposedly sender of the message against the e-mail server where the message actually passed.

For more information about Sender ID, visit the following Web site:

http://www.microsoft.com/mscorp/safety/technologies/senderid/default.mspx
http://www.microsoft.com/presspass/features/2004/oct04/10-25SenderID.mspx

Warning on received Emails

chumley — Sat, 14 Feb 2009 08:00:00 GMT

Why, after adding to my safe list and contact list does an email STILL come through marked with warnings?

The email I receive is from a forum. The actual email address does get 'spoofed' however, they have an SPF record set up and I would have thought that this would suffice for hotmail to be able to determine if it's a spoof email or not.

It gets pretty tiresome seeing all the warnings on the email andI woud like to know what either I or the owner of the forum can do to help rectify the problem.

Re: lost emails.please help

Windows Live June M. — Fri, 13 Feb 2009 08:00:00 GMT

Hi tarni,

Reply to this post with your Hotmail account for possible e-mail recovery.

To resolve your receiving (notifications not arriving) issue, create another post at our Mail Delivery forum.