Search results matching tag 'advertisements'

Re: inbox for mail

Windows Live Benji O. — Thu, 12 Nov 2009 08:00:00 GMT

Hi bunicello,

Currently, the ads on the right side are by design. The advertising banners that appear on your Windows Live Hotmail page help pay for, as well as enhance, the free e-mail and Instant Messaging services. We don't have the option to remove this. However, we already received similar concern and it was already forwarded to the Development Team for review.

Here's what you could do to workaround your issue:

A. Change the reading pane to bottom. I have provided the steps below.

     1. In the upper-right corner of the page, click Options, and then click More options.
     2. Under Customize your mail, click Reading pane settings.
     3. Under Reading pane settings, select Bottom.
     4. Click Save.

B. Switch the Desktop resolution of your computer to a larger size.

VistaUsers:

     a. Right click on your desktop.
     b. Click "Personalize".
     c. Click "Display Settings".
     d. Under "Resolution" adjust your display resolution.

XP Users:

     a. Right click on your desktop.
     b. Click "Properties".
     c. Click "Settings".
     d. Under "Screen Resolution" adjust your screen resolution.

C. Configure your account in Windows Live Mail. To get Windows Live Mail, please go to http://download.live.com

D. Upgrade your account to Windows Live Hotmail Plus because it has an advertisement free interface. If your interested, please visit the link: http://get.live.com/en-us/mailplus/features

E. Set your browser to temporarily disable images from being displayed. Here are the steps:

     1. Open Internet Explorer.
     2. Click on the Tools menu and select Internet Options.
     3. Click on the Advanced tab.
     4. Scroll down to a heading that says Multimedia.
     5. Uncheck the Show Pictures.
     6. Click on the Apply button and then OK.

Note: The workaround in "Italics" will not work for Microsoft Windows ME.

Thanks

Re: Popup invite to "OpinionMart" when I sign in to my hotmail

Windows Live June M. — Wed, 11 Nov 2009 08:00:00 GMT

@ Roobqt,

The MSN.com team can best address your query. Visit this solution and click on the link beside All other MSN Products to reach them.

FYI: I moved your post here at the Non Hotmail Questions forum.

Re: THE WAY MESSAGES ARE DISPLAYED ON MY MONITOR

Windows Live Benji O. — Fri, 06 Nov 2009 08:00:00 GMT

Hi coleman1,

Here's what you could do to workaround your issue:

A. Change the reading pane to bottom. I have provided the steps below.

B. Switch the Desktop resolution of your computer to a larger size.

VistaUsers:

     a. Right click on your desktop.
     b. Click "Personalize".
     c. Click "Display Settings".
     d. Under "Resolution" adjust your display resolution.

XP Users:

     a. Right click on your desktop.
     b. Click "Properties".
     c. Click "Settings".
     d. Under "Screen Resolution" adjust your screen resolution.

C. Configure your account in Windows Live Mail. To get Windows Live Mail, please go to http://download.live.com

D. Upgrade your account to Windows Live Hotmail Plus because it has an advertisement free interface. If your interested, please visit the link: http://get.live.com/en-us/mailplus/features

E. Set your browser to temporarily disable images from being displayed. Here are the steps:

Note: The workaround in "Italics" will not work for Microsoft Windows ME.

Thanks

Re: spam invitation

Windows Live Joseph D — Tue, 03 Nov 2009 08:00:00 GMT

Mizgr,

Can you clarify what WLM means? Is it Windows Live Messenger or Windows Live Mail?

If you're encountering this issue when signing in to Windows Live Hotmail through http://mail.live.com, this issue is mostly due to a deceptive software since Hotmail doesn't have any pop-up advertisement. Contact the manufacturer of your antivirus program for more information about how to remove the deceptive software. Here’s a link on how you can contact them:

http://support.microsoft.com/default.aspx?kbid=49500

You can also try enabling your Pop Up Blocker to block these pop up advertisements.

Re: Email's cutoff on right hand side of screen due to advertisemenet

Windows Live Benji O. — Wed, 28 Oct 2009 07:00:00 GMT

Hi edawgsd,

Here's what you could do to workaround your issue:

A. Change the reading pane to bottom. I have provided the steps below.

B. Switch the Desktop resolution of your computer to a larger size.

VistaUsers:

     a. Right click on your desktop.
     b. Click "Personalize".
     c. Click "Display Settings".
     d. Under "Resolution" adjust your display resolution.

XP Users:

     a. Right click on your desktop.
     b. Click "Properties".
     c. Click "Settings".
     d. Under "Screen Resolution" adjust your screen resolution.

C. Configure your account in Windows Live Mail. To get Windows Live Mail, please go to http://download.live.com

D. Upgrade your account to Windows Live Hotmail Plus because it has an advertisement free interface. If your interested, please visit the link: http://get.live.com/en-us/mailplus/features

E. Set your browser to temporarily disable images from being displayed. Here are the steps:

Note: The workaround in "Italics" will not work for Microsoft Windows ME.

Thanks

Hotmail: unrequested attachments

burley78 — Wed, 28 Oct 2009 07:00:00 GMT

My e mail seems to be infected. Everytime I write or reply to an e mail an extra paragraph is added to the bottom of my mail. This is done automatically without any action on my part. The text reads

"Hey，
how are you doing recently?
I would like to introduce you a very good company and its website is www.elestores.com. It can offer you all kinds of electronic products that you may be in need,such as laptops ,gps ,TV LCD,cell phones,ps3,MP3/4,motorcycles and etc........
You can take some time to have a check ,there must be something interesting you 'd like to purchase .
The contact email: {removed email address} MSN: {removed email address}
Tel：+0086--15210218763
Hope you can enjoy yourself in shopping from that company !
Regards"

As a result my e mails are being rejected.

I have completed a CC Clean, Spybot scan, malware scan, Windows Live Onecare safety scan and all indicate that there are no viruses on my laptop.

I have recently been infected by a virus but malware removed it.

I need help or I might need to close down my account. I do not want to do that as there are photos on it I do not want to lose.

Can anyone help?

TV licence advert

mike_w — Mon, 26 Oct 2009 07:00:00 GMT

I dread reading my emails in case the UK TV licence advert appears on the right side of the screen.

Every time it appears my internet explorer crashes and the window cannot be closed despite using task manager to close the program. I have to restart my computer, wait for everything to load again and then hope the advert won't appear again.

Is anybody else experienceing this problem?

It's ruining my internet browsing!

Please help!

Re: pop-up blocker

Windows Live Benji O. — Sun, 25 Oct 2009 07:00:00 GMT

Hi Dominator,

This issue may occur when deceptive software, such as spyware or unauthorized adware, is installed on the computer. This kind of software may come bundled with certain software that is installed on the computer. Or, the deceptive software may be included with downloaded Web programs.

There are lots of pop-up ads on the Internet, many of which are completely legitimate. The primary concern of any user should be the pop-up ads that are not expected. These appear from unknown sources and can, in fact, affect your safety and security while you are using the computer. It is wise to be concerned about the pop-up ads from unknown sources.

Try the following solutions in the order that they are listed:

1. Download and install SpySweeper for MSN. To do this, visit the following Web site:

http://spyhelp.msn.com/support

Additionally, this Web site provides valuable information about what Microsoft is doing to help customers who have deceptive software installed on a computer.

2. Use an antivirus program. To do this, follow these guidelines:

- Some deceptive software can be removed by some antivirus programs. However, not all antivirus programs detect or remove deceptive software, because the deceptive software programs differ from viruses. Contact the manufacturer of the antivirus program for more information about how to remove the deceptive software.

- For more information about how to contact the manufacturer of the antivirus program, visit the following Web site:

http://support.microsoft.com/default.aspx?kbid=49500

- For more information about how to help protect your computer and for information about special offers from antivirus companies, visit the following Web site:

http://www.microsoft.com/security/protect/partners.asp

Thanks

WHY IS MSN HOTMAIL SO SLOW WHEN CERTAIN ADVERTS ARE BEING SHOWN?

willbabe — Thu, 15 Oct 2009 07:00:00 GMT

Hi can someone tell me why msn hotmail runs very slow like a 286pc when adverts are being run at the side of msn i.e like the o2 advert or the nokia n series advert is running,i find that it takes me 25 to 30 mins to get through my email and it takes between 5 and 8mins to delete a load of mail as well,plus when either of those adverts are running you cannot scroll down to the next email and if u try to it takes forever to get the next email up in somecases it dont happens so i want to know is why msn hotmail so dam slow when adverts with high graphics are running ?? can somebody find me a answer.

Re: Indigo pop-up?

Windows Live Anna P. — Fri, 09 Oct 2009 07:00:00 GMT

mad1mack2, the issue you have described is most probably caused by spyware or adware. Spyware programs exhibit many different behaviors such as delivery of unsolicited pop-up advertisements, the monitoring of Web browsing activity for marketing purposes, or the re-routing of Web page requests to sites filled with advertisements profitable to the offender. To resolve this, please try using spyware or adware detection tools.