Search results matching tag 'Safe List'

Re: I need to undo "mark as junk"

Windows Live JK G. — Fri, 20 Nov 2009 08:00:00 GMT

@ Jessica16

Aside from adding the sender to your Contacts list, I suggest that you add the sender’s e-mail address to your account’s Safe senders list. Just to be sure, you should also check whether the sender’s e-mail address is not included in the Blocked senders list.

To learn how to add an e-mail address to the Safe senders and for instructions on how to remove one from the Blocked senders list, please check out MSFT Roopa S’ Solution Article “Not receiving e-mail from contacts”. To view the article, please access the link below.

“Not receiving e-mail from contacts”

http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving-e-mail-from-contacts.aspx

Re: Hotmail on Windows Live Domains for my corporate mail

Windows Live Dave V — Fri, 20 Nov 2009 08:00:00 GMT

[quote user="bskalra15"]1. Adding another domain as safe sender: [/quote]Yes, you can add your other domain as safe sender as long as your Safe sender list not yet full.[quote user="bskalra15"]2. Expiration of Accounts: Is there any setting to control this? There are cases wherein a few associates won't login to this for a few months so in this case can I as the domain admin make sure that these IDs do not expire and stay active[/quote]There’s no setting to control this. All you need to do is to access your mailbox ones every 270 days and sign in within the first 10 days after signing up for an account. Unless, you're paid subscriber which is exempted from account inactivity.

Re: Safe List

Windows Live Andrei L. — Thu, 19 Nov 2009 08:00:00 GMT

If you just move those e-mails in your Inbox, their senders will not be entered in your Safe list, but if you marked them as "safe," their senders will be entered there. I suggest that you just move those e-mails in your Inbox to avoid this from happening.

Not receiving e-mails from people who are on safe list

ssmkenshin — Tue, 17 Nov 2009 08:00:00 GMT

I am unable to receive e-mails from a friend even though I put them on my safe senders list and on my safe mailing list and made sure that they are NOT in the blocked senders list. My friends e-mail address is at wowway.com.

My friend gets a message back saying taht I have blocked them. But I haven't--as far as I can tell by looking at my blcoked senders list.

Suggestions?

Re: Safe Senders moved to Blocked list by themselves.

Windows Live Celeste G. — Sat, 14 Nov 2009 08:00:00 GMT

@ Amosguy

E-mail addresses can only be moved from Safe senders list to Blocked senders list manually.

If you’re still having problem in receiving messages, let me know the following info so I can fully investigate:

- Your Hotmail e-mail address
- The e-mail address of the sender
- The date and time you last received a message from this sender or domain
- Send a test message to the concerned sender and ask him/ her to reply. Confirm if you’re able to receive his/ her reply.
- Confirm if other Hotmail users can’t receive from the same sender.
- If the sender received a failure of delivery notification, post an unedited copy here.

FYI: I’ve moved your post here at the Mail Delivery forum.

Safe list filter does not work

deacl — Tue, 10 Nov 2009 08:00:00 GMT

TOO MUCH SPAM, SAFE/CONTACT LIST FILTER DOES NOT WORK.

I have checked:

Exclusive - Everything is sent to the junk e-mail folder except messages from your contacts and safe senders, Windows Live Hotmail service announcements, and alerts that you signed up for.

yet much, much junk mail continues to come into my inbox that is not on my safe list nor contact list. The filter does not work.

Ideas?

Deac

Re: We're doing some maintenance to improve the service. We apologize for getting in your way. Please try again in a few minutes. If it's been more than an hour, tell us you're still waiting.

Windows Live June M. — Fri, 06 Nov 2009 08:00:00 GMT

Hi Jim,

To troubleshoot your receiving issue, I need to know your Hotmail account as well as your senders' e-mail addresses.

For your inability to move these messages, try to drag and drop them to your Inbox.

Re: We're doing some maintenance to improve the service. We apologize for getting in your way. Please try again in a few minutes. If it's been more than an hour, tell us you're still waiting.

Windows Live Jeffry D — Fri, 06 Nov 2009 08:00:00 GMT

@Jimbod
[quote user="Jimbod"]I have several mailing lists that I belong to that end up in my junk mail no matter how many times I add them to my safe senders list or safe mailing lists[/quote]

Please post the domain of the sender so we can investigate.

@rrrich36
@Jimbod

For the error that you guys are getting, I suggest that you optimize your browser. If you're using Windows Internet Explorer please visit the link below:

http://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx

If you’re using a different browser, you can visit its Help section for the steps or contact their support team for assistance.

If the issue persists, please confirm if you encounter the said issue when accessing your account from another computer with different Internet connection.

Re: Strange Contact ID Please Help

Windows Live Raniel L — Sun, 01 Nov 2009 07:00:00 GMT

I’ve moved your post to the Contacts & Address Book forum.

We need the following information so we can investigate this:

- Your e-mail address.
- By “allow” list, are you referring to your account’s safe senders list?

Re: Receiving some, but not all, emails from a particular sender.

Windows Live Angela M. — Wed, 28 Oct 2009 07:00:00 GMT

Please post the information my colleague asked you for so we can check your account. You can also try optimizing your browser to make sure that it’s not causing your issue on being unable to add a contact in your Safe list. You can visit this link for the steps:

http://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx