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Re: Account Has Been Hacked

Stage4, to help you get regain access to your account and enhance its security, read our solution post about stolen accounts. Visit the link below: http://windowslivehelp.com/solutions/accounts/archive/2008/10/25/what-to-do-if-you-think-your-accounts-been-stolen.aspx More

Last updated in Accounts and Passwords Nov 19 2009 by Windows Live Anna P.

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Re: log in problems

rkerr , the error message you get indicates that your account was indeed under maintenance. Our engineers do this maintenance to servers from time to time to guarantee optimum performance for a better Windows Live Hotmail experience. I checked your account and I am... More

Last updated in Accounts and Passwords Nov 19 2009 by Windows Live Anna P.

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Re: Cannot access Hotmail account

jaybee2151, Windows Live Technical Support Team can best address your concern. Please visit the link below to know where to contact them: http://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx When you’ve... More


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Re: how do i recover my deleted emails

linda305 , I can try to retrieve your messages using our tool but there's no guarantee that I'll be able to get back the ones you need. Please post your email address so I can proceed to the restoration process. More

Last updated in Lost or Deleted Emails Nov 19 2009 by Windows Live Anna P.

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Re: last time I was able to access my account was a mounth ago

@ jessies girl To help you regain access to your account and enhance its security, read our solution article on the link below: http://windowslivehelp.com/solutions/accounts/archive/2008/10/25/what-to-do-if-you-think-your-accounts-been-stolen.aspx @ PCman That's... More

Last updated in Accounts and Passwords Nov 19 2009 by Windows Live Anna P.

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Re: Undeliverable spam

smasher111 , we got similar complaints from other users so our Product Team did an investigation. It appears that Malware is one of the most common causes. For more information and help about this, visit our Solutions page. Here's the link: Recent reports of Account... More

Last updated in Accounts and Passwords Nov 19 2009 by Windows Live Anna P.

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Re: Cant open any emails

sbull , we can’t be sure if it’s the cause of the issue. To isolate this, I suggest that you use another browser or computer to see if you'll have the same problem. You may also try to optimize the browser that you’re currently using. For instructions... More

Last updated in Reading and Writing Messages Nov 19 2009 by Windows Live Anna P.

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Re: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons

mmorgan28 , I followed up your issue and verified that the Windows Live Hotmail Sender Support Team has already contacted the domain admin of hollywoodpark.com. Unfortunately, we haven’t got any response yet. The speed of the resolution depends on the cooperation... More

Last updated in Mail Delivery Nov 19 2009 by Windows Live Anna P.

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Re: spoofing

Hobbes260 , like what Eddie mentioned, our Product Team has done investigations about this issue and has found out that Malware is the cause. They're continually looking for solutions. Meanwhile, it’s best that you do what you mentioned, change all your passwords... More

Last updated in Accounts and Passwords Nov 19 2009 by Windows Live Anna P.

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Re: Lost/deleted emails

mickymouse2, I restored the messages in your Deleted folder and put them in the Inbox so that you can review them. Unfortunately this does not guarantee that the missing messages will be available. Also, since I tried to recover all deleted messages, there may be messages... More

Last updated in Lost or Deleted Emails Nov 19 2009 by Windows Live Anna P.