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Re: Mailing not received by subscribers

Hi Jeroen , I’ve escalated this issue to the Windows Live Hotmail Sender Support Team . They’ll contact the e-mail administrator of the domain you mentioned. You may also advise your domain admin to go to http://postmaster.live.com and review our policies... More

Last updated in Mail Delivery Nov 20 2009 by Windows Live Celeste G.

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Re: Urgent! Account hacked, all emails, folders and contact email address deleted!

Hi Jeff , I regret to inform you that we can’t tell how someone can access your account. You may want to check these tips on how to keep your account more secure: http://windowslivehelp.com/community/p/61473/255196.aspx#255196 More

Last updated in Lost or Deleted Emails Nov 20 2009 by Windows Live Celeste G.

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Re: unauthorized account access

@ lifeisgoodindover We can’t confirm whether an account was hacked into or provide you any information about who may have done so. You can check out this link to know what to do if you think your account has been stolen: http://windowslivehelp.com/solutions/accounts... More

Last updated in Accounts and Passwords Nov 20 2009 by Windows Live Celeste G.

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Re: 550 OU-002 issues

@ Li1976 I’ve escalated this issue to the Windows Live Hotmail Sender Support Team . They’ll contact the e-mail administrator of the domains you mentioned. If you’re in contact with them, give us the e-mail address where the Windows Live Hotmail Sender... More

Last updated in Mail Delivery Nov 20 2009 by Windows Live Celeste G.

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Re: 550 OU-002 issues

[quote user="canterj33"] Domain name Findlay.edu [/quote] Check out this link so you can read the response of Enzo M. to you: http://windowslivehelp.com/community/t/160890.aspx More

Last updated in Mail Delivery Nov 20 2009 by Windows Live Celeste G.

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Re: Domain Blocked

@ canterj33 I’ve verified that Enzo M. has responded to you here: http://windowslivehelp.com/community/t/160890.aspx More

Last updated in Mail Delivery Nov 20 2009 by Windows Live Celeste G.

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Re: Delivery Status Notification (Delay)‏ from fjczjr at hotmail.com

@ fjompe and zaku We’re aware of this issue and we found out that Malware is one of the causes. I suggest that you check out this link to learn more about this issue: http://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks... More

Last updated in Managing Spam Nov 20 2009 by Windows Live Celeste G.

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Re: cannot send emails

@ dan17 Let me know your Hotmail e-mail address and the exact error message you received so I can investigate on this. BTW, we recommend that you send e-mail to 100 recipients per e-mail. This is to ensure that your e-mail will be delivered to the intended recipients... More

Last resolved a question on Nov 20 2009
Last updated in Sending Limits Nov 20 2009 by Windows Live Celeste G.

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Re: Blocked account - after sending 4 emails to 10 people sharing my new account name

@ Moz Let me know your Hotmail e-mail address and the exact error message you received so I can immediately investigate on this. More

Last updated in Sending Limits Nov 20 2009 by Windows Live Celeste G.

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Re: Sending limits, verify account, limit to 10 recipients

@ dareen The jagged character challenge or Human Interface Proofing (HIP) is used to prevent spam computers from sending unsolicited e-mail to large numbers of recipients. Our human customers prove they are human by answering the jagged character challenge. Anyway,... More

Last updated in Sending Limits Nov 20 2009 by Windows Live Celeste G.