@ Jessica16 Aside from adding the sender to your Contacts list, I suggest that you add the sender’s e-mail address to your account’s Safe senders list. Just to be sure, you should also check whether the sender’s e-mail address is not included in the... More

@ da_f Good to hear that you got your e-mail back. As for your question about moving deleted junk e-mail to the deleted folder, that feature isn’t currently available. Don’t worry though I’ll let the Product Team know about your feedback so that they... More

@ dkabmatt09 You will be able to access your account through an e-mail client program using POP3 access. POP3 protocol is a communication method that your e-mail client program uses in order to display your e-mail. If you’d like to find out more about POP3 access... More

@ keith_the_animal I would need additional information to further troubleshoot this mail delivery issue. Please reply to this post and include a copy of the Non Delivery Receipt with the full message headers exposed. More

@ nibal wehby Your concern is related to Windows Live ID. Windows Live Technical Support Team is the appropriate team to help you regain access of your account. To get in touch with them, please check out MSFT Roopa S’ Solution Article “How to get support... More

Hello Aryan, After checking the screenshot you have included, it appears that your concern is related to Windows Live ID. Windows Live Technical Support Team is the appropriate team to address your inquiry. To get in touch with them, please check out MSFT Roopa S’... More

@ CivisRomanus Just to make sure that the condition you have described is not browser related, I suggest that you try to optimize your browser’s settings first. Please visit MSFT Roopa S’ Solution Article “How to optimize Internet Explorer browser”... More

@ caicai Windows Live Alvin F has already replied to your post in the “My contact list are disappear” discussion. If you have additional questions, then I recommend that you reply only to that thread to keep our community organized. To view his reply, please... More

Hello M, I need to look into your account. Please reply to this post and include the Windows Live Hotmail e-mail address that you are having problems with. Please also include the exact steps you have taken when trying to view or download attachments. To isolate your... More

@ sierradane I need to look into your account. Please reply to this post and include your Windows Live Hotmail e-mail address. I would also need the exact wording of the error message you received when trying to access your account. In the meantime, please check out... More