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Windows Live Hotmail Data Loss Event on 11/3

Last resolved a question on Nov 21 2009
Last updated in Hotmail Service Manager's Blog Nov 13 2009 by MSFT Brandon M

Redirected to Bing when trying to navigate to Windows Live Hotmail

Last resolved a question on Nov 20 2009
Last updated in Hotmail Service Manager's Blog Sep 24 2009 by MSFT Brandon M

March 09 Live Hotmail Support FAQ

Last resolved a question on Nov 19 2009
Last updated in Support Manager's Blog Mar 20 2009 by MSFT Brandon M

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Windows Live Hotmail Data Loss Event on 11/3/09

Hello all, Windows Live Hotmail had an event on 11/3/09 which caused the data loss for a small percentage of our user base - we've created an article that you can view here that has more details. If you have any questions please click the "Ask a question"... More

Last updated in Lost or Deleted Emails Nov 13 2009 by MSFT Brandon M

39.66

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40

Windows Live Hotmail Data Loss Event on 11/3

Unfortunately, on November 3 rd , 2009, Hotmail suffered an outage that has affected a fraction of one percent of all of our customers. The affected accounts are working and receiving mail normally now, but email stored, received, or saved in those inboxes prior to... More

Last resolved a question on Nov 21 2009
Last updated in Hotmail Service Manager's Blog Nov 13 2009 by MSFT Brandon M

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Re: NoisyT - hacked email?

Excellent advice DanH - we also have a couple of other articles about what to do to protect your safety online. http://windowslivehelp.com/solutions/safety/archive/2009/04/29/recent-reports-of-account-hijacks.aspx http://windowslivehelp.com/solutions/safety/archive... More

Last updated in Managing Spam Nov 05 2009 by MSFT Brandon M

100.00

Solve Rate
100

Re: EMail cannot delivery

Kelvin, Are your domains using qmail? If so there's a known bug which we are currently hotfixing where we incorrectly append a bare LF in the taglines of some outgoing messages. We plan to have the hotfix site wide very soon, but pending a full resolution you should... More

Last resolved a question on Oct 19 2009
Last updated in Mail Delivery Oct 14 2009 by MSFT Brandon M

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Re: Truth about removing the Photo Upload Feature

We haven't made any announcements regarding support for 64 bit OSes with the Photo Upload Tool, and it works fine in Win7 (as long as it's the 32 bit version). As I mentioned in a previous post, if you're still having problems with the Photo Upload Tool... More

Last updated in Sending/Receiving Attachments Oct 08 2009 by MSFT Brandon M

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Re: says 'draft being saved' when I write an email but I didn't ask it to do that..

[quote] This customer implies that the message they are composing is not only saved, but also posted ... "If you compose a msg within a live group then every 3mins it "SAVES" & POSTS your msg whilst you are still writing ...... If you take 15 minutes... More

Last updated in Reading and Writing Messages Oct 08 2009 by MSFT Brandon M

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Re: says 'draft being saved' when I write an email but I didn't ask it to do that..

Oh I misunderstood - Live Groups is completely seperate and has nothing to do with the Auto Save draft function in Hotmail. If they recently added an auto-save draft feature it's merely a coincidence (I don't know anything about Live Groups so I can't confirm... More

Last updated in Reading and Writing Messages Oct 08 2009 by MSFT Brandon M

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Re: says 'draft being saved' when I write an email but I didn't ask it to do that..

[quote] I noticed that the saving to drafts mode also occurs in Gmail. perhaps others - but that is all I use at this time. This is more evidence to me that homeland security under Janet Napalitano has crossed the line of privacy rights. Pattygirl2[/quote] The government... More

Last updated in Reading and Writing Messages Oct 08 2009 by MSFT Brandon M

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Re: Hotmail redirected to Bing

Ward12 - I'm sorry you're running into these problems, but we are trying to get them fixed. Unfortunately we're not exactly sure where the problem lies which is why we're requesting the trace information. If you're still interested in helping, you... More

Last updated in Accounts and Passwords Oct 07 2009 by MSFT Brandon M

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Re: says 'draft being saved' when I write an email but I didn't ask it to do that..

A disable feature is something we're looking into for a future version - but it's not something that's going to be available in the near future unfortunately (and despite your assertion it's not something that can easily be implemented if for no other... More

Last updated in Reading and Writing Messages Oct 06 2009 by MSFT Brandon M