My primary e-mail is a verizon.net account. This morning I attempted to reply to messages received from hotmail and live.com users. The replys bounced back with this message: Reason: Server rejected MAIL FROM address. Diagnostic code: smtp;550 SC-004 Mail rejected by... More

Hello, All of my other hotmail accounts will validate with Verizon Mobile Email however one of my Hotmail accounts stopped working with/validating with Verizon after several months of working properly. Did Hotmail make a change? Why is only one of my accounts affected... More

Hi. I have moved your post here in this forum. Verizon Support can best help you about your concern. Visit: http://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx Then, call the number beside Verizon... More

I have a Verizon Fios with Windows live account. During setup I used my verizon email address and although I can send email from Windows Live mail using the verizon address, I am not receiving my email. They are still on the Verizon server as far as I can tell. What... More

Hi, I've been using Verizon's mobile e-mail for a few months with my Hotmail account. Mobile e-mail stopped working last week and I contacted Verizon's customer support who determined that the problem is with Hotmail, not with Verizon. My Gmail account still... More

I have a few e-mail accounts, verizon, hotmail, gmail and my office e-mail address. My brother is not receiving any of my verizon e-mails and they are not in his trash. He is receiving all e-mails that I send him from all of my other accounts. He has checked his account... More

I have a similar problem. My mom uses Verizon, and her email to my hotmail account was blocked due to: "Reason: Server rejected MAIL FROM address. Diagnostic code: smtp;550 SC-004 Mail rejected by Windows Live Hotmail for policy reasons. A block has been placed... More

I have several friends and family members with Verizon as their email/internet provider. Over the past 2 weeks, when I send any email to a person @verizon.net, I get a response Postmaster email notifying me of a delay in reaching that recipient. Over subsequent days... More

Hi TheSmittys , I checked your account and verified that you have a Verizon with MSN Premium subscription. This means that your Hotmail account is and MSN Primary account under Verizon. You will have to contact the Verizon Team. For your convenience, Please call them... More

There appears to be something more than a temproray routing issue involved in the weeks-long failure of Hotmail to deliver messages to Verizon users. Can someone on this end simply attempt to send a message to a known Verizon account to prove the failure truely exists... More