Windows Live Help

My Bio

Hello all, I am the Support Technical Lead for Windows Live Hotmail.

Due to the number of requests I receive everyday, I will not be able to reply to you all. I encourage you to post your question in the community forums and one of our moderators will reply back to you. Do feel free to leave your feedback about the support experience.

My Activity

MSFT Roopa S blogged about "The connection to the server has failed" error in Outlook Express on Trouble Accessing Hotmail from mail programs?.

MSFT Roopa S blogged about "User not authenticated" error in Outlook Express on Trouble Accessing Hotmail from mail programs?.

MSFT Roopa S blogged about "Unable to logon to the server using Secure Password Authentication" error in Outlook Express on Trouble Accessing Hotmail from mail programs?.

MSFT Roopa S posted test to WLSC Feedback Forum.

MSFT Roopa S blogged about Differences between Windows Live Web Messenger (WebIM) and Windows Live Messenger on WebIM.

MSFT Roopa S blogged about WebIM shows Offline but contact is actually Online on WebIM.

MSFT Roopa S blogged about New keyboard shortcuts introduced with Hotmail Wave4 M1 release on Mail and Settings.

MSFT Roopa S blogged about New/changed features in Hotmail Wave 4 M1 Release on Support Manager's Blog.

MSFT Roopa S blogged about Error when you try to send an e-mail: Our junk filters identified something suspicious in your message. Please edit it and try again. on Hotmail Sending Limits.

MSFT Roopa S blogged about Email clients showing Incorrect Hotmail Storage size on Mail and Settings.

MSFT Roopa S posted Update: Attach-Photo feature unavailable to Reading and Writing Messages.

MSFT Roopa S blogged about About Quick Add feature in Hotmail on Mail and Settings.

My Bio

My Activity

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MSFT Roopa S