candy box: Every time I try to type here to answer the note above my message totally disappears. What is the problem?
It’s possible that you’re composing your message even before the page fully loads. To avoid experiencing the same problem again, wait for the page to fully load before typing anything on this website. To hard refresh your browser, press “F5” key on your keyboard.
candy box: I was trying to tell you that I do not know what you mean by moving my messages to a personal folder. How do I do this? My messages disappeared from my Inbox, not my deleted folder. How do I prevent this happening again?
To avoid having your messages deleted due to SpamKiller or a similar program, create a personal folder in your Hotmail account then move the messages in your Inbox folder to this folder. If you see valid messages being deleted from your account, move the messages from your Deleted folder to your personal folder.
In addition, check the Help file of the program that you’re using for steps on how to prevent it from deleting your messages online. You can also contact the manufacturer of your Internet Security and/or Anti-Virus program for further assistance.
candy box:I also do not know which program is installed as I click on the update software when it appears from Firefox.
You’ll need to refer to the Help file of the program that you’re using to verify its name and version.