Windows Live Help

  1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar

Question Answered

New ID but no inbox??

  1. Jun 24 2009 5:35 AM

    New ID but no inbox??

    Hi - I set up a Windows live ID, all works fine with messenger but when logged into Windows live website I click 'mail' and am told "You do not have an inbox... yet". I follow the link to create one and get taken back to registering a new ID from scratch!  

    Test e-mail sent to my log in ID bounces back, so I don't think it's thatI have an inbox and haven't found out how to access it yet.

    I've probably missed something REALLY simple... lol - but I need e-mail linked to my Windows live ID. Any help appreciated!

    Thanks

    Report abuse

    Product: Windows Live Hotmail (Windows Live Hotmail)

  2. Jun 24 2009 8:40 PM

    Re: New ID but no inbox??

    Hi scorpy_66.

    Can you post your e-mail address here? We’ll check it out and assist you on this one. Thanks!

    Report abuse
    Tags: , , , , ,

    Product: Windows Live Hotmail (Windows Live Hotmail)

    1 of 1 people have solved their issue with this post.

  3. Jun 26 2009 3:04 PM

    Re: New ID but no inbox??

    Thanks :o)

    {removed email address} (underscore)

    I have other email accounts but it'd be handy to be able to use this one.

    Report abuse

    Product: Windows Live Hotmail (Windows Live Hotmail)

    0 of 1 people have solved their issue with this post.

  4. Jun 26 2009 10:31 PM

    Re: New ID but no inbox??

    Ach, it's removed it - can you still pick it up??

    Report abuse

    Product: Windows Live Hotmail (Windows Live Hotmail)

    0 of 1 people have solved their issue with this post.

  5. Jun 27 2009 6:46 PM Answer Confirmed Answer

    Re: New ID but no inbox??

    I've checked your account and found out that the mailbox associated on it is not activated. To activate your Windows Live Hotmail account:
     
    1. Please go to http://mail.live.com/ will take you to the Windows Live Hotmail sign in page.
    2. Sign in to your account using the same password.    . This

     

     

    Report abuse
    Tags: , , , , , ,

    Product: Windows Live Hotmail (Windows Live Hotmail)

    1 of 3 people have solved their issue with this post.

  6. Jun 28 2009 12:38 PM

    Re: New ID but no inbox??

    Thanks for the link - it takes me to the page I referred to above telling me I don't have an inbox yet.  There's nothing there to say 'activate, just a link to sign up for Windows Live Hotmail, which then takes me to the page for creating a new Windows Live ID... but I already have an ID!

    Going round in circles here, I'm afraid!

    Report abuse

    Product: Windows Live Hotmail (Windows Live Hotmail)

  7. Jun 29 2009 3:14 AM

    Re: New ID but no inbox??

    Hi scorpy_66,


    Do you encounter the same issue when you launch a new browser window? If yes, try to sign in to your account on a different computer to isolate this issue further.

    Report abuse
    Tags: , , , , , ,

    Product: Windows Live Hotmail (Windows Live Hotmail)

    1 of 1 people have solved their issue with this post.

  8. Jun 30 2009 12:19 PM

    Re: New ID but no inbox??

    Well - I seem to have mail now! I did log on at work and found it then, maybe that sorted something?? Yay!!!  Thansk for your help :)

    Report abuse

    Product: Windows Live Hotmail (Windows Live Hotmail)

Windows 7

In the past 24 hours...

  • 1982 New Questions
  • 273 Questions Answered
  • 561 Solved Questions

Posts I Have Not Read

User account is blocked...
02/09/10
Account-hijacked
02/09/10
Account Hacked - password...
02/09/10
can't open my email.
02/09/10
I NEED TO CLOSE MY ACCOUNT
02/09/10
Hacked account
02/09/10
Hacked Account
02/09/10
someone else has used my...
02/09/10
Keep getting mailbox full...
02/09/10
How to stop "the spam"
02/09/10

Recent Discussions

User account is blocked...
02/09/10
Account-hijacked
02/09/10
Account Hacked - password...
02/09/10
can't open my email.
02/09/10
I NEED TO CLOSE MY ACCOUNT
02/09/10
Hacked account
02/09/10
Hacked Account
02/09/10
someone else has used my...
02/09/10
Keep getting mailbox full...
02/09/10
How to stop "the spam"
02/09/10

© 2009 Microsoft