Hi, my name is Claudia.
I am having trouble with the MSN photo uploader tool.  When I get to the screen, and I click on a folder, no images come onto the screen.l  I don't think it was installed properly.  My niece touched the keyboard as it was installing, I think affecting the installation of the program.  I wanted to know how to uninstall the program, and then re-install.
I'm lost! Please help !!
Thanks
Claudia.

To delete any installed version of the MSN Photo Upload Tool on the computer.
 
a. Start Internet Explorer, "click Tools," and then click "Internet Options." 
b. On the General tab, click "Settings," under "Browsing history" (For IE7) "Temporary Internet files" (For IE6) and then click "View Objects" in the "Settings" window. 
c. In the Downloaded Program Files window, delete the "MSN Photo Upload Tool" file. If you cannot find the MSN Photo Upload Tool file, you do not have the MSN Photo Upload Tool installed or the file has already been deleted. 
d. After you delete the MSN Photo Upload Tool file, restart Internet Explorer. 
e. Sign in to Windows Live Hotmail and then try to send a message by using the MSN Photo Upload Tool. You will be prompted to download the MSN Photo Upload Tool again. If you see the Internet Explorer Information Bar at the top of Internet Explorer window that prompts you to install the MSN Photo Upload Tool Active X control, right-click the "Internet Explorer Information Bar" and then click "Install ActiveX Control." 
 
Note: If you are not prompted to download the MSN Photo Upload Tool, follow steps 3 and 4, and then try this step again.
 
Follow these steps if you are running Internet Explorer 7.0 on Windows Vista:
 
1. Start Internet Explorer, click "Tools," and then click "Internet Options." 
2. On the Programs tab, click "Manage add-ons." 
3. On the Show drop-down menu, select "Downloaded ActiveX Controls (32-bit)." 
4. Click "MSN Photo Upload Tool." 
5. Click "Delete ActiveX," click "OK" and then click "OK" again. 
 
3.  Optimize Internet Explorer and then reset the default settings for Internet Explorer.
 
To learn how to do this, please visit:
 
http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!6203.entry

If you are using a different browser please refer to the help section of that browser.

hi I am having the same problem and have gone through all the steps mentioned and yet the problem still exists

I just purchased this new computer for my wife, it is running windows vista home premium 64 bit edition

@ Chucks

Since you mentioned that you are using Windows Vista OS, then the issue you have described can be resolved by turning off your User Account Control.  To do this, please follow these steps:

1. Go to your "Control Panel" and select "User Accounts."
2. Turn off the "Use user Account Control (UAC) by removing the check mark to protect your computer.

ok this fix this problem but not the other one you linked to this error

Neither one of the options that you offered works. I'm not sure what version of internet explorer I have but neither of the options can I get to using your instructions. Is there any other way? When I go to the internet options and go to setting I show that the MSN Photo upload is there but it won't let me delete it. When I go to manage add ons it doesn't even show that it is there. How can this be? I can see that quite a few people have been dealing with this issue. Let me know if anyone is having the same problem and when and if you find a solution.

@ cib

The MSN Photo Upload Tool does not work on computers running on Windows Vista 64-bit Operating System. If you are using the same OS to access your account, this is the reason why you're encountering the issue. This is being investigated by the product team. In the meantime, you can still upload your photo's to your outgoing e-mail, but it just will not be through the photo upload tool.

I'm running Windows XP, but I just installed IE 8 and my photo upload tool won't even download. It was working fine with IE7.  The new explorer version doesn't like Microsoft as a trusted site and when I did manage to get it almost installed, it wouldn't work because IE stopped the ActiveX control from downloading, saying it wasn't safe. I had disabled pop-up blocker and all that stuff, but now I can't even download it. So hopefully they're working on that issue too.

Thanks

Eddie F,

How do you upload photos without using the upload tool? I have tried copy and paste with no luck. What other way is there?

When you are in Hotmail, you still use the 'Attach', but instead of selecting 'photo', click on 'file'.  Then you can go to your My Pictures folder or wherever and attach the pictures.  The difference being, using file leaves the pics in their original size...using photo upload, condenses them to a smaller size and you can only select one pic at a time, where in the upload you select them all at once.

Baily74

Hey guys,

Please be informed that the use of photo upload tools has been temporarily disabled. Our Product Team is constantly reviewing the Hotmail service to ensure features are compatible with leading browser technologies including Internet Explorer. In the meantime you can still able to add pictures as attachments.

The hotmail photo upload tool (abbsent in Gmail, yahoo, etc.) has been  THE BIGGEST thing that has kept me from migrating to another email service for 3-4 years.

Is anyone listening?

Really sad right now.... don't want to say goodbye after 11 years of hotmailing.

The hotmail photo upload tool (abbsent in Gmail, yahoo, etc.) has been  THE BIGGEST thing that has kept me from migrating to another email service for 3-4 years.

Is anyone listening? ( ._.)

Really? So are you suggesting it's going to be re-instated as a feature once the kinks are worked out? This has thrown many of us for a loop. Do you have a fuzzy timeline on the fix? We will get it back, right? This is Hotmail's golden feature - sort of essential for email users.

Thanks much.

Stephanie

Hopefully the Product Team is aware of the fact that IE8 is not compatible with the Upload Tool.  It's not even an issue of clicking the gold bar to install the ActiveX program...IE8 doesn't allow the ActiveX to be installed as it deems it 'unsafe'.  Which is laughable, since it's all Microsoft.  It doesn't even recognize Microsoft as safe in the download.  I shouldn't have upgraded...IE7 was just fine with the upload tool.  I hope they fix it.  It's a super feature.