when i try to add someone it says this after i have added them!

This windows live service isn't available right now, but we'll add {removed email address} to your contacts as soon as the service is available again.

what does this mean? why can't i add people? plz help

Hi jonkooly,

There’s currently no ongoing issue adding contacts to the Hotmail Contacts list. As initial troubleshooting, I recommend that you optimize your browser software. You see, every time that you log in to the Internet, cookies (information gathered from accessed websites) are stored in your computer's temporary Internet files or cache. When a large number of these files have built up, it causes abnormal behaviors such as what you’re experiencing. Check out the link below to optimize your browser:

http://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx

I also have this same problem, however I'm not using internet explorer. I'm using Opera, and the reply above doesn't help.

One thing though, I remember deleting a file or something from my Windows Live folder on my computer, because I was experiencing another problem. When I deleted that file the other problem was solved. 

@ Zuru
 
Can you tell me where you’re trying to add contacts?  Is it in the Hotmail site? 

I'm trying to add contacts from MSN Messenger.

@ Zuru

A representative from the Windows Live Messenger Support Group can best assist you with your concern. Please refer to the following solution post for information on how to contact them:

https://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx

Hi~ i have a problem that i could not add a friend in my computer ~ it say i already done but service unavailable right now...will add as soon as possible.. but i found out if i use another computer, maybe there is no problem...why ?? can you help me??

jaykuok89:

Hi~ i have a problem that i could not add a friend in my computer ~ it say i already done but service unavailable right now...will add as soon as possible.. but i found out if i use another computer, maybe there is no problem...why ?? can you help me??

@ jaykuok89
 
Hello.  Are you trying to add your friend as your contact in your Hotmail account?  If so, please try to optimize your browser settings first to make sure that this isn’t contributing to this issue.  For instructions on how to optimize Internet Explorer, see the link posted by Windows Live Isabel M above. 
 
Otherwise, let me know the specific Windows Live site or service where you’re trying to add a contact. 

yea...i try to add into my hotmail account, i already optimize my i.e , so is that any problem related to xp service pack 3? or other problem??hat you mean by specific window live service? i just simply put add button in my msn then it always show service not available now...although it wrote done!...help me

@ jaykuok89
 
When I say specific Windows Live service I mean the services being offered by Windows Live like Windows Live Messenger, MSN Messenger, Windows Live Spaces, Windows Live SkyDrive, etc. 
 
As of now, I can’t tell if the problem is related to XP service pack 3.  To investigate this, please give the ff:
 
1. What’s your Hotmail account? 
2. Where do you click the add button?  Is it in MSN Messenger program? 
3. Please send us a screenshot of the page where you’re clicking the add button.  Follow these steps to take the screenshot:
 
   a. Press the "Print Screen" key located on the upper right hand corner of the keyboard.
   b. Open your picture editor (example: Microsoft Paint).
   c. Paste the screenshot by simultaneously pressing on "Ctrl" and "V" on your keyboard or by selecting "Paste" on the "Edit" drop-down button in Microsoft Paint.
   d. Save the screenshot by simultaneously pressing on "Ctrl" and "S" on your keyboard or by selecting "Save" on the "File" drop-down button in Microsoft Paint.
   e. Enter a filename and select JPEG as file type.
   f. Click "Save."
   g. After that, attach the screenshot in a new e-mail.  The e-mail address where you can send the file is located in the Private Data area below. 
 
Put "jaykuok89: https://windowslivehelp.com/community/t/46182.aspx" as the subject of your e-mail for easy tracking and reply to my post once you’ve sent the requested file. 

Is that post to this {removed email address}  ? did you saw my email ??

Yes jaykuok89, I’ve received your e-mail. 
 
Based on your message and screenshots, you’re trying to add your contact in Windows Live Messenger.  In this case, it’s best to get in touch with the Windows Live Messenger Technical Support Team for help with your issue.  Visit the link posted by Windows Live Eddie F above to know how you can reach their support group. 

this is becoming a joke my msn is playing up like this to and i would like answers as i use msn alot, all it tkes is msn/ hotmail people to get togtehr and sort out this problem istead of them teeling us to email them this all thing is a shambles!!!

burnsie25, are you also experiencing this in Messenger? If yes, please contact the Windows Live Messenger Technical Support Team for assistance. Please visit the link in Eddie's post on how you can reach them.