I received an e-mail a few days ago saying that my account was at risk of being shut down because there had been no activity in it for 120 days. That's absolutely impossible because I check my e-mail several times a day. Yesterday I signed in and the format was completely haywire. It's just a white screen with all of the categories (inbox, outbox, etc) written on the left hand side but they won't actually open. If I click on them nothing happens. My e-mail is super important for work and I'm kind of stressing...has this happened to anyone else?

Hi Pebbles1214,

To investigate on your concern, please post your email address. To make sure that your browser is not contributing to this issue, I suggest optimizing your browser's settings. This involves clearing your browser's temporary Internet files to clean up unnecessary clutter in your hard disk and improve browser performance. To learn how to do this, please visit:

https://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx