Hi bzzyone,
You will need to contact the Windows Live Technical Support Team (Live ID) for this.
To contact them, just follow the steps below.
1. Go to https://support.live.com/default.aspx?productkey=wlid
2. Click on any of topics on the left panel, then wait for the page to load completely.
3. Click "Get more help" on the lower right corner of the page, then click on "Get support."
Don’t forget to provide an alternate e-mail address for them to contact you with.
Thanks!