Hi jamiecopeland1985,
You need to get in touch with the Windows Live Mail Technical Support Team. They're the proper department that can address your concern. You can contact them by following these steps:
1. Go to https://support.live.com/eform.aspx?productKey=wlmaildesktop&ct=eformts
2. Click on any topic on the left panel, and then wait for the page to load completely.
3. Click Get more help on the lower right corner of the page, and then click on Get support.
Note: I've moved your post to the Non Hotmail Questions forum.