the new msn i have just had to upgrade to it what a load of crap bring back the old one much better y do we have to upgrade to the new one thats what i want to no i will not be useing it that much now

@ jiffy72

I suggest you visit the Solution article on How to get support for your non-Hotmail Products (http://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx) and then, follow the steps below:

1. Click on the link beside Windows Live Messenger
2. Choose your version of Windows Live Messenger or MSN Messenger
3. Check out the topics on the Windows Live Messenger Help
4. If you can’t find anything related to your issue, click Get more help at the lower-right corner of the window
5. Click Get support to contact the Windows Live Messenger Technical Support
6. Complete the e-form and then, click Submit.

FYI: I’ve moved your post here at the Non Hotmail Questions forum.