My email account for {removed email address} has been blocked and when I try to log in, the following message appears:

"Unusual activity was detected on your account. Please contact Windows Live customer care."

I do not understand why this is as I have not done anything to warrant this and would appreciate it if this email account can be unblocked immediately. I use this account for job applications and I have been emailed applications forms which need to be submitted within the next two days, so this is a major inconvenience for me if I cannot access my emails. Please can you resolve this issue as a matter of urgency.

Please note that I was unable to log in to this forum with the blocked email address and so I had to create a new account to do so ({removed email address}).

I look forward to hearing from someone with advice. Thanks.

Hi cloud7strife. We've verified that this issue is related to Windows Live ID. In view of this, I suggest that you contact the Windows Live Technical Support Team for assistance. Here's how:

Go to this Solution article then click the link for Windows Live ID. 

After you're directed to their support page, follow these steps:

  1. Click any topic at the left side of the page
  2. Click "Get more help" located at the bottom right part of the page
  3. Click "Get support."
  4. Complete the form then click "Submit."




FYI I moved your post to the Non Hotmail Questions (Referral) forum.