Emails within my inbox are being automatically deleted (both read and unread messages) after 7-10 days.  Thinking it was space related, I went as far as deleting all old messages in all my folders, this did not solve the problem.  Tried to find if there was an option clicked that automatically deleted emails after a certain time, no luck.  Any thoughts or help would be greatly appreciated.

Hi BDR123. Please post your e-mail address here so that we can investigate your account.

{removed email address}

Thanks for this info.

I’ve checked your account and found that you’re accessing your e-mail using POP3 settings. I’m sorry but we can’t recover your missing messages. It’s highly possible that you left the “Leave a copy of messages on the server” option in your e-mail client program disabled; thus, you lost your messages in your online e-mail. These should still be available in your e-mail client program so please check it out.

To make sure that you don’t lose your messages on the Web, keep the “Leave a copy of the message on the server” option in your e-mail client program enabled.

Thank you.  Can you tell me what a 'POP3 setting" is, what an e-mail client program is and how I can change the option to “Leave a copy of the message on the server?”  Thank you.

POP3 (Post Office Protocol) is the setting being used to access a Hotmail account through an e-mail client such as Outlook. For more information about this, visit:

http://windowslivehelp.com/solutions/dav/archive/2009/05/04/frequently-asked-questions.aspx

For the steps on how you can enable the "Leave a copy of messages on the server" check box, visit:

http://windowslivehelp.com/solutions/settings/archive/2009/02/16/how-to-add-your-e-mail-account-to-microsoft-outlook.aspx