Hi there,

I have tried repeatedly to delete spam emails from my Inbox but it keeps giving me the message that there is maintenance work and to come back later - this has been going on for a month now and my inbox is getting really full of rubbish - please advise!

I am having the same problem but nobody at MSN seems to care.  Maintenance cannot be going on for this long.  If it is not fixed soon then I will simply close my account since its not worth the effort anymore.

@ Randabib  and sunshine61

Please post your respective email address so we can check your account.

By the way, I suggest that you optimize your browser to ensure that your browser's setting is not causing this. To learn how to do this, please visit the link I’ve provided below:

http://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx

Note: If you are using a browser other than Internet Explorer, see the documentation for that browser.

Please exlplain to my how deleting all of my browser history will fix your program.  I don't see how my borwser would have any affect on not being able to get rid or junk emails.  First I can't send this these emails to the junk box and second when I am able to do so they keep coming back to my inbox.  My understanding was that after something is mark as junk it would not come back to your inbox, so why is it that your programs does not work?????????????

sunshine61:

Temporary Internet files store the information that your computer exchanges with the Web sites that you visit and, as time passes, these files become cluttered. This can adversely affect the communication, and this is why we're advising you to delete these files regularly.

If you continue to encounter the same problem, we will need to isolate the problem. Please reply with the following info:

- Does the issue occur when using other accounts?
- Does the issue occur when using another computer with a different Internet connection?

Marking an e-mail as junk does not automatically add the sender to your Blocked senders list. To help reduce the amount of junk e-mail, I'd like to refer you to the Solution article at:

http://windowslivehelp.com/solutions/spam/archive/2008/08/21/about-reducing-junk-e-mail.aspx