I recieved an email from my sister's hotmail account stating she was in England and basically needed money.. well she lives next door so I went and told her , and she addmited giving her account data to a spam email.. now she can not get to her account .. neuither cabn I even with her passwords.. can techs goin and change the password and lock out the hijackers??

If so I'll send data privately or call you with it if you give me number, or private addy let me know what you need

nelda

nelda, tell your sister to contact the Windows Live Technical Support Team about her issue. They can help her in recovering her hacked account. Here's how:

Go to this Solution article then click the link for Windows Live ID. 

After you're directed to their support page, follow these steps:

  1. Click any topic at the left side of the page
  2. Click "Get more help" located at the bottom right part of the page
  3. Click "Get support."
  4. Complete the form then click "Submit."




FYI I moved this thread to the Non Hotmail Questions (Referral) forum.

A few months or so ago, I received an e-mail that I had been rolled somewhere in England, who ever sent it to me sent the same to every one in my address book , wanting $2500.00, so I could get back home to the US...

The next thing I knew , MSN close my hotmail acc., because I was reported to be sending abusive and unsolicited e-mail to some one ,which I did'nt do...

Now msn won't let me back on...I've found out that I was HACKED by some one in Malasia...

I was under the impression that msn would't let things like this happen.......so much for that..

jr. in W.Va.

john dere:

A few months or so ago, I received an e-mail that I had been rolled somewhere in England, who ever sent it to me sent the same to every one in my address book , wanting $2500.00, so I could get back home to the US...

The next thing I knew , MSN close my hotmail acc., because I was reported to be sending abusive and unsolicited e-mail to some one ,which I did'nt do...

Now msn won't let me back on...I've found out that I was HACKED by some one in Malasia...

I was under the impression that msn would't let things like this happen.......so much for that..

jr. in W.Va.

 

If you’re prompted that your account has been closed due to a Terms of Use violation, you should contact the abuse team. Visit the link below to know how to:

http://windowslivehelp.com/solutions/accounts/archive/2009/01/28/Account-Closed-Access-Denied.aspx