I have had 2 accounts- 1 personal and 1 professional. All of a sudden I am unable to use my professional account and teh question/answer isn't functioning. I h ave alll my important e-mails for work and study purposes. Please, is there a way to get back my account? It is crucial.

The best team to assist you resolve your issue would be the Windows Live Technical Support Team. To get in touch with them, please do these steps:

1.Go to http://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx 
2. Click Windows Live ID link.
3. At the left panel click any FAQ (Frequently Asked Questions) link.
4. At the lower right side of your screen click “Get more help”
5. Click “Get support”