The appropriate team to answer your query would be Windows Live Technical Support. To get in touch with them, please do these steps:
1.Go to http://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx
2. Click Windows Live ID link.
3. At the left panel click any FAQ (Frequently Asked Questions) link.
4. At the lower right side of your screen click “Get more help”
5. Click “Get support”