I am trying to open an attachment sent from a professor. Unfortunately when I try to open it I get a message that reads: could not open the docx because it is either not a supported file type or has been damaged (for example, it was sent as an email attachment and wasn't correctly decpded)......how do I fix this?????????

We need to investigate your issue so we can provide appropriate resolution on it. In order for us to do it, please provide us the following:

- Your email address
- Exact wording of the error message you're getting
- File type of the attachment you've received.
- What is the step-by-step process that you have taken before encountering the issue?