Hi. To rule out your browser's settings as the cause of the issue, please optimize it. For the instructions, please refer to its Help documentation.
If you are running any firewall software, pop-up blocking software, or antivirus software, we suggest that you add the following domains to the safe list of your respective Internet filtering software:
hotmail.com
msn.com
passport.com
live.com
If you are not sure how to do this, contact the manufacturer of the Internet filtering software that you are using for detailed instructions.
If the problem persists, please post the complete and exact error that you are getting. Please also try using other computers and tell me the results.
