Hello!

I have perused the community here and failed to find a solution to my problem.  I have multiple hotmail account and, when I go to http://www.hotmail.com come to a screen with all of my hotmail email accounts available for me to login.   Normally they all work just fine.   Sometimes, after a week or so, it might ask me to enter my PW for one account or another, but recently it ALWAYS asks for my PW and never works unless i ask it to "forget me" and etner the username and pw all over again.   Worse, I have to repeat this everytime I try to login.  Also, if I try to login with one account, it automatically reverts to one of the other ones in the error message.

The only thing I have done different that might have caused this glitch is actively use my Instant Messenger.

My questions then:

1.  Is there an obvious fix?

2.  Is there some kind of cache I can clear to reset the entire thing?   I tried going to user/my account/appdata/local/microsoft/Windows Live     but this did nothing.      I also cleared all of my temp files, internet cache etc.   No luck.

grayrage, Windows Live Technical Support Team can best answer your questions. Visit the link below to know where to contact them:

http://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx

When you already reached their support site, follow the steps below:

1. Select one of the help topics displayed on the left panel.
2. Click Get more help at the lower-right corner of the window then click Get support.
3. Complete the e-form and then click Submit.