I have a history of problems receiving e-mail in a succession of different accounts-- including my Hotmail account.  Because recently another e-mail sent to Hotmail did not materialize in my Inbox, I have been using a back-up Lycos e-mail account in tandem with my Hotmail account.  Yesterday, I sent an e-mail to a friend and used each account.  Today, in both my Hotmail and my Lycos account is a forwarded message saying she had received a Mail Delivery Service notice that her e-mail to me had bounced back, "aborted" in less than a second.  Anyone who can help with this?

Peasandcarrots

Hi peasandcarrots, 

For investigation purposes, please post the delivery notification you received.

How do I do this, without posting my e-user name and address?  Could I, instead, authorize you to enter my Hotmail account, as I assume you must have the capability of doing?  (By the way, I use public computers at the library, and thus may not be back in touch again before sometime tomorrow afternoon.)

peasandcarrots

I nearly posted the Delvery Notification, but decided not to (so as not to post my Hotmail user name, and the e-mail user name of my correspondent).  However, I want to mention that for a second day now, using this site has proven very difficult.  The page jumps all over the screen and defies usage.  I've been trying for a long while, between my first post to you this afternoon and this follow-up now. 

 Please advise me on how I might convey the Delivery Notice data you need, without posting identity.  Thanks.

Peasandcarrots 

Hi. I realize that you need this issue resolved immediately.
 
We do not need to enter your Hotmail account. It is better that you post the complete Delivery Notification message. Please don't worry, posted e-mail addresses are automatically removed. Only us moderators can see them.
 
I'd also like you to check your account's filter settings. Please visit this Solution post to know what to do if you are not receiving e-mail messages.
 
Visit:
 
http://windowslivehelp.com/solutions/settings/archive/2009/02/18/not-receiving-e-mail-from-contacts.aspx
 
You may also want to check your account's "Reply-to address" if it is correctly setup.
 
Visit this Solution entry to know how to set or change it.
  
Visit:
  
http://windowslivehelp.com/solutions/settings/archive/2009/03/03/how-to-set-or-change-reply-address.aspx
 
For your issue about the page jumping all over,to rule out your browser's settings as the cause of the issue, please optimize it.
 
To optimize Internet Explorer:
 
http://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx

Hello, Krisitian ~  Thank you for all of the suggestions.  I will go about exploring them, and get back to you.  As for the part  about optimizing Internet Explorer..., that might be a problem:  I utilize public computers at the library; and there are  well-defined limits to the things we are able to do.  (For instance, we don't have the ability to delete browser history.)  Anyway, I'm going to look at the recommended suggestions, and hope for the best.  You have no idea how prolonged and far-reaching the interference in my e-mail accounts has been-- numerous accounts, over years now.  Glad that the Windows Live service exists.  Usually, I've found I had no recourse whatsoever.

Peasandcarrots

Hello, Kristian R. ~   I have checked my filters, and my reply-to address.  All is as it should be there.  (Cannot perform the optimizing of Internet Explorer browser suggestion, however:  We library patrons do not have the ability to manipulate cookies.  However, the Windows Live Help page is not jumping all over the screen today.)  I'm about to comply with your request and Alvin F.'s, that I post the Delivery Service notice:

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   This is the third time I have tried that, and get the same result each time.  (???)  You may just as well go into my account.

Peasandcarrots

@ Peasandcarrots,

We still need you to post your Hotmail e-mail address so we can continue with the investigation. Also, if you're having issues posting a copy of the Delivery Notification message, and since you're unable to optimize the browser's settings, please try using another computer or another browser to do this. The bounce message contains vital info that we need in order for us to determine what's causing the issue.

My Hotmail address is {removed email address}   A librarian here has managed to get the Delivery Failure notice to materialize here.  Please, I ask that none of the e-mail user ID data of mine or of my correspondent be allowed to post on the site.

@ peasandcarrots

Thanks for the info you posted but sad to say the delivery failure notification is incomplete. I specifically need the following:

Final-Recipient:
Action:
Status:
Diagnostic-Code:

You can get this info by viewing the full message header of the delivery failure notification. Check the help associated with the sender’s account to determine how to get this.

Dear Angelica ~  This is beginning to feel hopeless!  As I have mentioned to your colleagues who have addressed this delivery failure issue thus far, I use library computers, and encounter more obstacles to assisting you in your investigation than you may realize.  I have attempted twice to open the full headers in the message, and keep getting a screen proclaiming that Internet Explorer cannot display the page.  (Oh, and in case this would be pertinent for you to know, there is no possibility to optimize the internet browser either.)  With my authorization (consider it given), could you not just go into my Hotmail account and find exactly what you need? 

Peasandcarrots

@ Peasandcarrots

I've read in the first post you've created in this thread that your friend received a bounce message after sending you an email. Please request her to provide us the full message header of the bounce message she received.

I've had a dickens of a time getting into this site, on consecutive days.  (Cannot "optimize Internet Explorer" in order to get around page that flits all over the screen-- library computers)  Anyway, here comes (I hope) the data you have requested

 Hope this will have successfully transmitted. 

I am pasting here the info you requested, and cannot be sure it will transmit successfully.

peasandcarrots:

It seems that the info didn't paste. If you're having problems posting the information that we're asking for, please send it to our test account instead (refer to the Private Data Area below).

Also, do other Hotmail users encounter difficulties in receiving e-mail from the sender?