There is a notice on customer support saying my account is blocked from sending, and to contacdt hotmail support.   HOW?

Jerry Pyenson

{removed email address}

I’ve moved your post to the Sending Limits forum.

Based on my investigation, your account violated our Terms of Use. I regret to inform you that we can no longer unblock it.

Here are the possible reasons why your account was blocked:

- Unwanted e-mail or "spam" / Unsolicited e-mail
- Abusive or harassing e-mail 
- Phishing or account fraud 
- A high volume of returned e-mail or non-deliverable e-mail

To: Raniel L

From: Musicman9

    Based on the fact that the only e-mails I sent to were given me personally to individuals met on the street of NYC, I would submit that fraud was committed by one of them complaining about the email sent to them, rather than asking to be removed from my e-mail list.   I am strict in my usage of sending e-mails to only individuals I have talked to or to individuals who give me their e-mails.

I submit our investigation involves their complaints, and my being targetted by them, rather than any improriety on my part.

@ musicman9

Since your account has been blocked due to a Terms of Use violation, I will be unable to unblock it.

Again, you fail to specify the means by which I violated any agreement.  I assert that if anyone complained about receiving e-mails, they GAVE me personally their e-mails to be sent to.  The account was open for about 1 week, with less than 100 e-mails sent.   There is a computer program that flags accounts, but I know every single e-mail that was sent.  No one wrote me and said<"take me off the list."

by simply repeating that there is a violation, without indicating why is simply sophistry on your part.

musicmas9

I'm sorry musicman9 but we can't go into specifics. We can only give the trigger points on why this happened. You may review Raniel's post.  

Again, look up the definition of sophistry.  That seems to be what you are practicing.

Best to you.

have you unblocked the account, {removed email address}?   I have sent e-mails from it today, but there is NO notification on your part that you unblocked the account, OR that you made a mistake.

Is this a systemic problem with "live.com?"

musicman9

@ Musicman9,

Your account was not unblocked on our end, but I'm happy to hear that you're now able to send e-mails again. Good for you.

Here are some tips to help prevent your account from being blocked again:

• Check your contacts and recipients lists to make sure that only people who want to receive the messages will receive your messages.
• Reduce the number of messages that you send to large groups of people so that they are less likely to think your messages are unwanted mail.
• Limit the number of chain letters, e-mail jokes and other messages that you send to help people recognize your mail as wanted and to make it more likely that your message will be allowed past your recipients' junk mail filters.
• Check all the contacts in your address book to make sure that the accounts are still active.