Non Hotmail Questions

Re: Hotmail messages automatically going into my Delete Folder--Help!

Windows Live Anthony C — Wed, 24 Jun 2009 15:35:08 GMT

Prophetess12:

Hello. Yes, I am grateful that that particular issue is solved--but now, I have another issue as shown by my subject title. I need help with stopping my incoming Hotmail messages from going directly into my Delete folder. When I use Incredimail, the incoming messages properly go into the Inbox folder on the Incredimail interface, but I still want them to be stored in my Hotmail Inbox instead of them going directly into the Delete box. Also, the time zone is off. My Hotmail messages show Eastern time and I am in Central time. Again, it is correct on my Incredimail interface, but not Hotmail. It did not use to do either of these things, so I need some instruction here and someone's expertise yet again. Please help. Thank you!

I see. It is possible that the setting to leave a copy of your messages on our server is not enabled. Try to contact the support team of Incredimail for the steps on how to do this. As for your time zone settings follow these steps:

1. Sign in to your Windows Live Hotmail account.
2. In the upper-right corner of the page, click Options.
3. Choose More options on the dropdown menu.
4. Under Manage your account click the View and edit your personal information link.
5. For security purposes, you need to re-type your password again.
6. Under your Birth date click on the Registered information link.
7. Under Home Location confirm the information in the Country field and the Time Zone field, enter the correct time zone setting for your area.
8. Click Save.

You have to sign out and sign back in to your account to reflect the changes made on your account.

Also, the time stamp in Windows Live Hotmail e-mail messages is based on the time settings of the sender, and the time it was sent. This means that even if your time setting in your Windows Live Hotmail account profile is in Pacific Time (PST), messages sent by someone to you with a Universal Time (GMT) setting will be displayed in GMT.

Thanks!

Hotmail messages automatically going into my Delete Folder--Help!

Prophetess12 — Wed, 24 Jun 2009 01:42:20 GMT

Hello. Yes, I am grateful that that particular issue is solved--but now, I have another issue as shown by my subject title. I need help with stopping my incoming Hotmail messages from going directly into my Delete folder. When I use Incredimail, the incoming messages properly go into the Inbox folder on the Incredimail interface, but I still want them to be stored in my Hotmail Inbox instead of them going directly into the Delete box. Also, the time zone is off. My Hotmail messages show Eastern time and I am in Central time. Again, it is correct on my Incredimail interface, but not Hotmail. It did not use to do either of these things, so I need some instruction here and someone's expertise yet again. Please help. Thank you!

Re: Incredimail: Messages hung up on Hotmail server

captain happy — Tue, 23 Jun 2009 07:26:15 GMT

Hi Prophetess12,

I'm 'happy' everything is now working for you.

All the Best,

-Captain Happy

Re: Incredimail: Messages hung up on Hotmail server

Windows Live Benji O. — Mon, 22 Jun 2009 22:45:53 GMT

Hi Prophetess12,

Alright then, it's good to know that other users have helped you with this issue.

Thanks for letting us know.

Re: Incredimail: Messages hung up on Hotmail server

Prophetess12 — Mon, 22 Jun 2009 17:32:34 GMT

Thank you so much for your post, Captain Happy! This was my exact problem, so when I called at&t and told them to reconfigure my settings--they did. At first, at&t couldn't/didn't help me, but after googling my error message(s) and reading this blog, your post was what armed me with the information to enable at&t to HELP me! lol Now, my Incredimail can access my Hotmail. I'd gotten busy and given up on it for 3 months(!), and had really missed using Incredimail. So thanks again :)

Re: Incredimail: Messages hung up on Hotmail server

Windows Live Benji O. — Sat, 28 Mar 2009 21:42:29 GMT

lathamjr,

Well that's their developer's decision (and how fast programmers work) and we'll just have to wait and see.

Thanks

Re: Incredimail: Messages hung up on Hotmail server

lathamjr — Sat, 28 Mar 2009 18:27:15 GMT

I have been watching Incredimail's site and they still haven't released the build they promised would fix the problem. The latest version still configures Hotmail to go through a default URL. They emailed me in February that they recognized the problem and a new build would be released a week later. Maybe they meant a year? I have used Incredimail for a LONG time and never received any help from their support. I like the program features and luckily can work around the bugs to make it work.

Re: Incredimail: Messages hung up on Hotmail server

Windows Live Benji O. — Sat, 28 Mar 2009 15:36:15 GMT

Hi captain happy

Thanks for letting us know.

Re: Incredimail: Messages hung up on Hotmail server

captain happy — Sat, 28 Mar 2009 09:51:42 GMT

My ISP (AT&T) solved the problem. They block port 25, so I allowed tech support to program my settings so Incredimail worked properly. I no longer have any problems. Incredimail tech was no help. I needed my ISP to set up the ports they allowed to access Hotmail using Incredimail.

Re: Incredimail: Messages hung up on Hotmail server

Windows Live Andrei L. — Sat, 28 Mar 2009 00:31:41 GMT

@Mooboo

Check out Anette's post in the second page of this thread for you to know the correct POP3 settings of your account. If you found out that you're already using those information, you now have to get in touch with the support team of Incredimail for further assistance.

Re: Incredimail: Messages hung up on Hotmail server

Mooboo — Fri, 27 Mar 2009 19:29:53 GMT

Hi I was wondering if you were able to help me with this problem also. Have reconfigured incredimail but to no avail. This is my email address {removed email address}.

Thank You

Re: Incredimail: Messages hung up on Hotmail server

Windows Live Kristian R — Sat, 14 Mar 2009 13:28:53 GMT

captain happy:

I received two error messages

1) Outlook Express Error message
The connection to the server has failed. Account:

'Hotmail', Server: 'smtp.live.com', Protocol: SMTP,

Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error

Number: 0x800CCC0E

and...

2) Incredimail Error message

Socket Error: 10060 , Port: 25, Protocol: SMTP.A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

Please Help

Hi. Please check the following:

1. Please check if any security software you have in your computer is not blocking port 25.
2. Verify if your router has a firmware setting to block certain communication ports.
3. Please contact your ISP and ask if they are blocking port 25.

These are the most likely reasons for not being able to send. It is important that you first check them and make sure that they are not causing the problem. Please tell me the results.

Re: Incredimail: Messages hung up on Hotmail server

captain happy — Sat, 14 Mar 2009 09:45:11 GMT

I received two error messages

1) Outlook Express Error message
The connection to the server has failed. Account:

'Hotmail', Server: 'smtp.live.com', Protocol: SMTP,

Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error

Number: 0x800CCC0E

and...

2) Incredimail Error message

Socket Error: 10060 , Port: 25, Protocol: SMTP.A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

Please Help

Re: Incredimail: Messages hung up on Hotmail server

Windows Live Anette A — Fri, 13 Mar 2009 17:18:56 GMT

@captain happy:

I suggest that you reconfigure your account and make sure that the following settings are properly configured on your e-mail program:

- POP3 Server: pop3.live.com (port 995)
- SMTP Server: smtp.live.com (port 25)

Note: Please make sure to check the box that indicates that your outgoing server requires authentication (In most e-mail clients, this is not checked by default).

- Username: your full e-mail address
- Password: your Windows Live ID password

Our POP3 service requires that you use Secure Sockets Layer (SSL) with the POP and SMTP connection and use SMTP authentication. This is to ensure that your e-mail address and password are not subject to tampering.

Re: Incredimail: Messages hung up on Hotmail server

captain happy — Fri, 13 Mar 2009 11:20:41 GMT

I still cannot send any outgoing e-mail from

Incredimail. Tech support at IncrediMail sent me the

following e-mail messsage. Please help me.

"We have attempted to configure your email account

details both in IncrediMail and in Outlook Express. In

both cases your email account could not be correctly

configured, which means that the email account

configuration details you provided us are probably

incorrect.

Please contact your email account provider and ask them for the following details:

What are your POP3 and SMTP mail server addresses?
Do you have port numbers for your POP3 and SMTP mail servers?
Do you need to authenticate when sending mail?
Do you need to use SSL?

Also, please verify with them that the username and

password that you are using are correct. Once you have

all the above details, reconfigure your email account

and let me know if the problem continues."