Mail Delivery

Re: namespace mining behavior: unable to send to hotmail accounts

Windows Live Alvin F — Wed, 24 Jun 2009 15:22:16 GMT

Ok, we'll do that. Thank you for informing us.

Re: namespace mining behavior: unable to send to hotmail accounts

dmelroy — Wed, 24 Jun 2009 03:19:34 GMT

Thank you for your help. It turned out that there is already a support ticket opened by our administrator. I don't want to undo what he has going. Please disregard.

Thanks again.

Dan

Re: namespace mining behavior: unable to send to hotmail accounts

Windows Live Wally P — Tue, 23 Jun 2009 21:44:28 GMT

@dmelroy

Thanks for the relevant info! The Windows Live Hotmail Sender Support team will work closely with your domain administrator to investigate and find a resolution to this issue. I can’t give you an exact timeframe as to when this will be resolved but this has already been flagged. The promptness of the resolution depends on the cooperation of the domain administrator. Rest assured that the necessary steps for this issue’s resolution has already been rolled out.

Re: namespace mining behavior: unable to send to hotmail accounts

dmelroy — Tue, 23 Jun 2009 19:07:53 GMT

Hi Wally,

Our domain is melroyproperties.com and our mail server is mail.melroyproperties.com. The dns servers are: ns1.lnhi.net and ns2.lnhi.net

Thanks,

Dan

Re: namespace mining behavior: unable to send to hotmail accounts

Windows Live Wally P — Tue, 23 Jun 2009 18:31:51 GMT

Hey dmelroy!

What’s your specific domain name?

namespace mining behavior: unable to send to hotmail accounts

dmelroy — Tue, 23 Jun 2009 17:03:46 GMT

All email sent from our server (mail.melroyproperties.com) to any hotmail accounts are being blocked due to the error message listed below. The response from hotmail techsupport was that our server sent out 50,000 emails in one day. Our IT guy has checked the logs and this was not the case. We are going on 3 weeks now and the issue has not yet been resolved. It is affecting our business. Please help.

Thank you.

Dan Melroy
858-414-1853

Mail rejected by Windows Live Hotmail for policy reasons. The mail server IP connecting to Windows Live Hotmail has exhibited namespace mining behavior. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com for email delivery information and support>