Let's hope it STAYS back   (?)

:)

and so say all of us!

Mine's not back.

Are you using internet explorer 8?

Yeah.  And I got the computer I'm using after photo upload stopped working so I don't have it to uninstall.

NOTE- I am using Internet Explorer version 7.0.5730.11 and photo upload tool works with this version AOK .

I haven't tried using Photo Upload Tool with IE8 .

FYI .

I have IE 8 when it stoped working months ago.   The photo attachment was gone.   The other day when I tabed "attach" it was back after months.  I reinstalled it and now I'm off and running again.   So iit works fine with IE 8 now.

YUMAS

It doesn't give me a promt to re-install it and when I click attach it doesn't give me file or photo option.  It just opens it up to attach one thing at a time.  Do I need to go somewhere else to select re-install?

I deleted it back when it stopped working (google how to remove programs from your PC--control panel  -> add/remove programs)

then, I upgraded to IE8

then, 3 days ago...heard that the upload tool was back

logged into hotmail through IE8 and was prompted to upload the new photo upload tool.

It is working now (for us).

HEY MSN SUPPORT!

Help this mommy of two boys with a husband serving overseas!

I didn't have to select or deselect , just make sure you are using Microsoft Internet explorer , not a "compatible" browser like Fiefox or Opera , Photo Upload Tool ONLY will be invoked using Internet Explorer .

Make sure all your windows are closed , even reboot and start frsh and then open a new message in hotmail and then select attach and from that point on it will do it's stuff without you asking to install or download upload tool ....if that still doesn't work give us your configuration .

It was all automatic , again I didn't have to delete  or install .

As a last resort you might just install Fiefox , it will take all your favorites as imports and then you could delete IE whatever version and start fresh .

None of my antivirus interferred ... but you might check yours and firewall etc ... but I had no issue on any of that .

Hi guys, please note that the Photo Upload Tool has already been fixed with the release of the new version of Hotmail. Keep in mind that you can only use this tool under Internet Explorer.

@ Mommyof2boys

It’s most likely that your account is not yet upgraded that’s why you can’t use the Photo Upload Tool. But don’t worry, the server that hosts your account will also be migrated to the new version soon. 

As a workaround, I suggest accessing your account through Windows Live Mail. This e-mail client has a feature called “Photo e-mail” which is similar to the Photo Upload Tool in Hotmail. Visit this link for more info:

http://download.live.com/wlmail

So when can I expect my account to be upgraded?  Is msn my server or what?  I'm not sure what you're referring to.  Why is it updated for some people and not all?

Hi Mommyof2boys. The update should be done by now since it was set to be completed by the end of September. Did you try to click the Attach drop-down again but failed to see the Photos option? Can you confirm that this option is not available even when you try to access your e-mail from another computer?

It’ll also help if you can post your e-mail address here so that we can look into this. Thank you.

I am running IE8 om XP Home Edition - and can no longer add photos via the 'attach Photo' facility on email.  It keeps opening a separate display box telling me to click on the Yellow Bar (Active x - whatever!!) BUT then I keep getting an error message such as 0x07a90068, or similar.....and then the b*** whole thing freezes.  (As you can tell, I am getting very frustrated with it)

It allows me to attach photos as a FILE - but of course that takes a long time to download and limits me if the photos are high resolution, i.e. large.  The 'Photo' attachment compressed them so I believe.  Also as a FILE, it means I am limited as to how many photos I can add to any one email because of the size.

Pleeeeeeeeeeeeeeease tell me if this is a Windows error - and if so, when will it be fixed?

Thanks.

@ Jen-quackers

Please post your email address so we can investigate this issue. By the way, please try to download IE7 and confirm if the issue persists.