Dear, since your colleague Angela M in an other discussion seems too bussy to help me, I am posting you the last message I sent her and the previous...

{removed email address}

AS I SAID IS NOT BROWSER related.  I am no newbie on internet, this is not a computer, browser, blah, blah issue.  Please proceed to help solving this issue not to send me around this like a ping pong ball all around this site

The issue is that I can´t merge, clean up, delete, import, export, etc. contacts from my contact list.  Besides, some contacts appear on my address book and although I have them on messenger everytime I login I have to add them again to be able to speak to them because I appears as if I didn´t have them in my address book... so i have to log in to hotmail and "edit" the contact, then "add" it again to my messenger so i can speak to them.  This happens EVERY time I use messenger  By the way, it's NOT BROWSER related since I have the problem no matter were or in what computer I use the service and I've used MORE THAN 5.

So, I grant you my permission to access my Windows Live ID. in order to help me with this issue

@ Buck1234,

Cafegua's suggestion might actually work. When using Windows Live Mail client, please make sure that you're signed in on it so that your contacts list are synchronized. Once you've done this, select all your contacts shown in Windows Live Mail and then delete them. Then synchronize your account again so that the changes are also reflected in the Hotmail web interface.

Note: Please make sure that you have a back up of your contacts list before doing this.

If this doesn't resolve the issue, please confirm if the same issue happens when using another computer with a different Internet connection.

@ Erpd,

I've forwarded your concern to the Escalations Team. You can view the status and updates regarding your escalation by visiting the My Escalations box found at the right hand side of the page.

For your Windows Live Messenger issue, please contact their technical support team by following these steps:

1. Go to http://support.live.com
2. Select Windows Live Messenger.
3. In the Help page, select the version of your Windows Live Messenger.
4. Select any of the help topics displayed in the left pane. 
5. Click Get more help at the lower right side corner of the page.
6. Click Get support.
7. Complete the e-form and then click Submit.

Dear Joseph...

I had to create another support ID because I can´t acces mine currently. I suppose the support team has take control of my account but I still haven't received any notification stating so on my alternate email is that ok?  If so, when should I try to reset my passsword? 

@ ErikaRP

Is this erpd?