If you get on the net with Foxfire, you can still send photos.

Oscart

@Oxcart:

I use Firefox as my default browser. I have found that with Firefox, the Photo Upload Feature does not work (it never worked, even before the Photo Upload Frature was removed from all Hotmail servers last July).

The issue is that in it's namtive form, Firefox will not run AxtiveX controls (which can be a security risk). The Photo Upload Feature requires an ActiveX contril. I have read that there is an extension to Firefox that (after applied) will allow AxtiveX contrils to be run in, but IU have not installed it.

So, when I attempt to attach something to an email (while using Firefox), I only get the option to browse and find the file or photo that I want to attach.

If I have the need to send an email with lots of photos attached, then I just launch Internet Explorer and sign on to Hotmail to send the photos. Afterwards, I go back to using Firefox for my day-to-day browsing.

Langware,

In my case, when I noticed that the photo attachment option was reinstated, and tried to use it (about a week ago), I get this error message when I try to attach a photo:

iexplore.exe - Application Error. The instruction at "0x062e0068 referenced memory at 0x062e0068". The memory could not be "written". Click on OK to terminate the program. Click on CANCEL to debug the program.

I have tried everything under the sun after doing research in tech forums, like deleting the ActiveX control MSN Photo Upload Tool, disabling all add-ons, reseting IE8, uninstalling Norton Internet Security, doing the Internet Explorer Optimization (as explained in this forum), etc, etc. and nothing works.

I would really appreciate a helping hand. Thank you in advance

TimeTraveller

@TimeTraveller:

I wish I could help you, but short of suggesting that you try another browser, I'm not sure that I could add anything to what you have already found in the tech forums you've researched.

I have seen other posts in these forums from customers with a problem similar to yours. Check the posts that start at this link:

http://windowslivehelp.com/community/p/83521/490789.aspx#490789

... this customer is also having a very similar problem with IE8.

That is why I have given up on Internet Explorer (after being a dedicated IE user since IE first was released) and have moved to Firefox. IE just has too many glitches for me.

I would recommend Firefox to you, but if you need the Photo Upload feature, then Firefox is not a good choice for you. My other recommendation would be to try Google's Chrome. I have not used it, but it has received very good reviews. You could try it and see if the Photo Upload Feature works (both IE and Chrome can co-exist .... so you will be able to continue using IE8 if you are not happy with Chrome).

Hi Anna,

I updated my windows vista to windows 7 and internet explorer 8, when I tried to attached photos on my hotmail account I did not get the Photo Upload Tool and I did not get the installer for the Active X, I checked your solution but I did not find anything related to Active X Controls and MSN Photo Upload in the Manage add-ons. I saw that your solutions is for ActiveX Controls of 32 bits and my Windows 7 have 64 bits.

Please let me know what I can do to install the Photo Upload Tool.

Thanks in advance.

Regards.

@Noiselab:

Noiselab:

I saw that your solutions is for ActiveX Controls of 32 bits and my Windows 7 have 64 bits.

As far as I know, Microsoft does not support the Photo Upload Feature on 64-bit operating systems.

Perhaps a Moderator can post a response on when/if Microsoft has any plans to provide support for the Photo Upload Feature on their 64-bit operating systems.

THEY DID IT AGAIN!  I went to send some photos this morning after getting the photo upload tool back a few weeks ago, and IT'S GONE AGAIN.  I'm done with MS.

How did you get the photo upload tool back?  I've tried every suggestion by MSN and none of their suggestions work?  How is it that we were all able to download photos on hotmail for years and all of a sudden Vista comes out and we can't load photos.  Despite all suggestions about Active X control and uploading the photo upload tool, this option is not available in Windows Explorer.  It seems as if just about everyone complaining here cannot upload photos in MSN without loading in a huge format.  Yet MSN has not solved this problem for anyone in all the months since Vista was launched.  I'm absolutely gobsmacked at their lack of customer service in this very simple yet essential tool we all use.

Langware is correct, the Photo Upload tool as of this time is not compatible with the 64-bit version of Microsoft Windows Vista. As to when this compatibility issue will be resolved, I cannot provide you with any information yet.