I have configured OE according to instructions:

Incoming mail server: "Logon using Secure Password Authentication" is unchecked.

Outgoing mail server: "...requires authentication"  is checked.

Outgoing mail server/Settings---Logon Information: Use same settings as my incoming mail server.

Server timeouts is set to "Long" (5 minutes).

Other settings can be seen in the following two error messages (I set Hotmail as default to send a test message to my ISP account):

The connection to the server has failed. Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Hotmail', Server: 'pop3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

I am able to access Hotmail through my newly acquired Internet Explorer 8 (great browser by the way), running WinXP Pro SP2 on dial-up connection. Outlook Express is: msimn.exe File Version: 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158).

Only firewall is Windows (default settings plus a few allowed exceptions).

My email address is {removed email address}.

I'm glad to see that POP3 access is allowed again on free accounts; now if I can just get it to work so I can grab all my mail accounts with one Send/Receive click I'd be a happy camper.

Any suggestions will be greatly appreciated.

Vic L

wired4action:

I have configured OE according to instructions:

Incoming mail server: "Logon using Secure Password Authentication" is unchecked.

Outgoing mail server: "...requires authentication"  is checked.

Outgoing mail server/Settings---Logon Information: Use same settings as my incoming mail server.

Server timeouts is set to "Long" (5 minutes).

Other settings can be seen in the following two error messages (I set Hotmail as default to send a test message to my ISP account):

The connection to the server has failed. Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Hotmail', Server: 'pop3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

I am able to access Hotmail through my newly acquired Internet Explorer 8 (great browser by the way), running WinXP Pro SP2 on dial-up connection. Outlook Express is: msimn.exe File Version: 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158).

Only firewall is Windows (default settings plus a few allowed exceptions).

My email address is <reoved_wl_sharons>

I'm glad to see that POP3 access is allowed again on free accounts; now if I can just get it to work so I can grab all my mail accounts with one Send/Receive click I'd be a happy camper.

Any suggestions will ba greatly appreciated.

Vic L

Hi Vic.

I suggest that you reconfigure your account on your Outlook Express. For instructions, please follow these steps:

How to remove and reconfigure accounts in Outlook Express:

1.  Start Outlook Express.
2.  On the “Tools” menu, click “Accounts”.
3.  Select the existing MSN e-mail account, and then click “Remove”.
4.  Click “Yes” to confirm that you want to remove the account, and then click “Close”.

How to configure a POP3 account in Outlook express:

1.  Start Outlook Express.
2.  On the “Tools” menu, click “Accounts”, and then click the “Mail” tab.
3.  Click “Add”, and then click “Mail”.
4.  Type your display name, and then click “Next”.
5. In the E-mail Address box, type your complete e-mail address.
6.  Select the POP3 server option. Use the following server information:

In the Incoming Mail Server (POP3) box, type: pop3.live.com 
In the Outgoing Mail Server (SMTP) box, type: smtp.live.com  

7.  Click “Next”.

8.  In the User Name box, type your complete e-mail address.
9.  In the Password box, type your account password. Make sure that the “Require logon using Secure Password Authentication (SPA)” is unchecked.

10.  Click “Next”, and then click “Finish”.

11.  In the “Internet Accounts” window, select the account that you just created, and then click “Properties”.

12.  On the “Servers” tab, select the “My server requires authentication” check box.

13.  Click the “Advanced” tab. Under” Server Port numbers”, select “This server requires an encrypted connection (SSL)” under “Incoming and Outgoing mail”. Make sure that the Incoming mail port is set to 995 and Outgoing mail port is set to 25 .
14.  Check the “Leave a copy of messages on server” check box under Delivery.  Click “Ok”.

15.  Click “Close”.

Hi Sharon. My settings were identical to your instructions but just in case the IE 8 install affected anything I reconfigured the account.

The only thing I had different was the "Leave a copy of messages on server” box was unchecked, but now it is (which I don't want to do but tried it to see if it would make a difference).

I removed account, and closed and reopened OE (probably didn't need to but anyway...) and then remade the Hotmail account to specs. Same problems on "Send" and "Recieve":

The connection to the server has failed. Account: 'Hotmail', Server: 'smtp.live.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Hotmail', Server: 'pop3.live.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Any other suggestions?

Thanks very much,

Vic L

@ Vic

Installing IE 8 shouldn't have any affect on this. For us to look further on this issue, I suggest that you tried configuring your account on Outlook Express using another computer with different internet connection to isolate this issue.

Also, I would like to inform you that Windows Internet Explorer 8 is still in a state where it is being tested. With this, you may encounter some problems when accessing your account through IE 8. For More information about Windows Internet Explorer 8 beta, please visit this:
 
http://www.microsoft.com/windows/internet-explorer/beta/default.aspx
 
However, if you still prefer to use IE 8, I suggest that you try accessing your account on the Compatibility View feature. Compatibility View lets you access your account in Internet Explorer 8 just like accessing it in Windows Internet Explorer 7. Here are the instructions on how to access your account using the Compatibility View mode.
 
1. Launch Windows Internet Explorer 8 beta.
2. Click on the Tools menu then choose "Compatibility View Settings."
3. On the "Address of website to add to CompatibiltyView" address box, click on the "Add" button. Live.com should be included on the list of website after doing this.
4. Click the "Close" button.

Hi Dave. Thanks for the reply.

I could not get to my Hotmail account with IE6 for some reason. It was suggested by Kerri G (one of your support people) that I try IE 8 but I did not want the beta, and actually usually wait for an RTM to be around awhile before trying any new software (to see how others are making out with it. In this case I broke from my conservative habits and downloaded IE 8 after the official  release on March 19--not a beta.

I can get to my Hotmail account just fine now from IE 8-- don't need to use the compatibility view feature.

If you're interested here's the final posts on solving my browser access problem:

http://windowslivehelp.com/community/p/20960/127111.aspx#127111

IE 8 is a great browser and works just fine with my account but I would really like to get all my various email accounts through Outlook Express when on my local computer.

I am on a dial-up connection through PeoplePC with their software version 7.1. I have even tried disabling their "accelerator" to see if it makes a difference (it doesn't). I have no problem with OE accessing two different (non-Hotmail or Live) email accounts.

I may (or may not) be able to try using someone else's computer with OE, if possible I will try. If not, any other ideas on what could be causing the connection failure mentioned in the error messages?

I appreciate your time and input on this matter.

Vic L

Hello Vic,

Thanks for the update. If you should decide to access your account through Outlook Express using another computer with a different Internet connection, we would be able to isolate the issue.

Vic,

I had the identical problem - I receive hotmail messages in Outlook Express but couldn't send anything through Hotmail in Outlook Express. All I had to do to correct the problem was to change my outgoing mail (SMTP) port from 25 to 587. Now it works!! All the rest of my setup is as directed by windows Live Mail. I read the rationale for this somewhere but don;t remember what it was.

Bob

I had identical problem, beginning Nov 2nd. I changed outgoing mail port to 587 and it now works