Windows Live Joseph D:
David,
We appreciate all your comments about the vertical advertisement but I DO NOT recommend coming onto our boards with the intention of insulting us. This is not constructive feedback and will get you banned.
You're welcome to disagree with the design; especially the vertical advertisement and we know that not everyone was pleased with the change. This is the main reason why this forum was created. So that you can voice out your opinion, comments and feedback and be heard by the product team.
@Joseph D, and the rest of the mods.
You tell me you are going to ban me for coming onto the boards with the intention of insulting you mods. Yet for the past 5 months all of you mods have done absolutely nothing but insult everyone of us with form letter replies that have nothing to do with our problems.
You have insulted every one of our intelligences with requests, and answers that are obvious lies.
You have insulted us constantly with lies telling us that our feedback has been sent to your product development team, when we know that our feedback goes to a dead end in your computer in a foreign country.
You insult every one of us by doing absolutely nothing to resolve our problems.
You insult us all by using fake names, pretending to be Americans in our country.
You insult us by telling us we need to do useless things like send you screen shots or you need to access our accounts to troubleshoot the problem.
Each one of us are insulted by your lack of knowledge because we all know very well that a screen shot is a waste of time and solves nothing.
You insult us when you request that we give you permission to access our account to try and re-create the problem, when we all know very well that doing so proves or gains nothing.
You insult us when you say that you have tried to re-create our problem on the same server that our account is on, when we know fully well that you did not do any such thing from your computer in a different country from the servers that handle our accounts. What you claimed to have done is simply impossible for you to do.
You mods treat each and every one of us like we are stupid little morons. You think we won't know any better and will just do what ever you say without questioning it because we have 100 times the knowledge of computers than you people do.
You just insulted us now by saying that our insults are not constructive feedback, when constructive feedback is all that we have been giving to you all along. Many of us have on numerous occasions, have explained clearly what needs to be done to resolve our issues, but do you take our suggestions to the people who do the fixes? NO. You just respond to us with your typical form letter responses that every single person on every single thread in this entire forum has gotten so many times. Trying to provide you with constructive feedback is futile, because you just ignore it. You really don't want our feedback. You just want us to go away and stop complaining.
Have you ever seen the movie, "THE STEPFORD WIVES"? It's about a town were all of the women are controlled by microchips in their heads. They walk, talk, and respond with typical programmed responses. That is how you mods respond to all of us every time on every issue. You never talk to us like human beings. We feel as if we are talking to an automated response computer that can't think for itself. That is why I used it as a metaphor to describe you mods. Actually it was not an insult. Just the truth.
I have been insulting you people for a long time now with the intention of actually getting just one of you to respond just once like a human with a brain. After all of this time, I finally got one from you. But was your response one that actually addresses our issues with a real answer? Was your response one that recognizes that we are all frustrated to hell with you people. NO! Of course not. Instead you respond that you don't like being insulted and if I don't stop, you are going to ban me from these forums. Do you consider that some kind of threat that I should be worried about? You have done nothing to help any of us in any way at all. So how would being banned from this forum hurt us or change anything?
This forum is supposed to help your customers to resolve problems. This forum is a place to express our concerns to someone who will actually listen and do something to fix our problems. You have done none of these things. Over 80% of our problems could have been fixed in a week. That was several months ago, and we are still here putting up with you mods giving us stupid instructions that will prove or solve nothing.
The fact that you don't like being insulted tells me that at least you are flesh and blood people. Now if you could just see that in us and do something to help us, there would be no reason for insults. We would thank you and move on. You can ban me or all of us, and the end result would be the same. NOTHING BEING DONE TO HELP US! But don't you dare tell me that you don't like me insulting you, when that is all you mods have been doing to us constantly. And we have been very patient with you.
But it is all for nothing. I have $1,000 that says you will respond to this post with another typical robotic response, and that you will have learned nothing from it. Tomorrow you will continue to tell people the same old worn out BS that we all know is BS. You will continue to insult us as you always do. You will continue to ignore our feedback and suggestion to fix issues. You will continue to say utterly stupid things like,..... "The add is a current default of ......and it can not be easily removed...., ...these tasks we ask of you are a necessary part of the troubleshooting process....we thank you for your feedback as it is important to us to improve our service....we need to access your account to.....blah blah blah blah blah......" If you people put as much effort into fixing the problems, as you do in coming up with BS excuses, Hotmail would be the best email service in the universe.
You wanna ban me for telling the truth that everyone else knows is the truth, then be my guest. Ban me for bruising your egos. I don't give a crap anymore. This forum is a waste of bits and bytes.