Is there some way to print only the email message itself without including all the extra stuff that covers the page?

@ Ticker

I suggest that you try printing your messages by clicking on the printer icon on the top of the page. Please try the steps I have provided below.

1. Select the message you want to print.
2. Click on the printer icon located beside the "Move to" dropdown list.
3. Right-click on the message, and then click "Print".

If the message is already open, you could just click on the “Print” icon.

I have the same issue.  Tried the fix already detailed and it didn't work.  I still print all ads, slider bar and Windows Live Hotmail menu items (inbox, junk, deleted, etc.).

benblack:

I have the same issue.  Tried the fix already detailed and it didn't work.  I still print all ads, slider bar and Windows Live Hotmail menu items (inbox, junk, deleted, etc.).

benblack, to properly investigate the problem that you’re experiencing and help you out, post the following information here:

- Verify if the problem happens when printing any of your messages.
- Confirm if a similar issue occurs when using a different browser on your computer.

I also need a screenshot of the print preview of one of the messages that you’re encountering an issue with.

To display the print preview of your message, follow the steps below:

1. From your message list, right-click the message that you would like to print then select “Print.”
- or -
Select a message then click the printer icon.
2. Close the “Print” dialog box by clicking the “Cancel” button.
3. Right-clickon the "Windows Live Hotmail Print Message" window, then choose "Print Preview..."

To create a screenshot, refer to the following steps:

1. Press the "Print Screen" key located on the upper right hand corner of the keyboard.
2. Open your picture editor (example: Microsoft Paint).
3. Paste the screenshot by simultaneously pressing on “Ctrl” and “V” on your keyboard or by selecting “Paste” on the “Edit” drop-down button in Microsoft Paint.
4. Save the screenshot by simultaneously pressing on “Ctrl” and “S” on your keyboard or by selecting “Save” on the “File” drop-down button in Microsoft Paint.
5. Enter a filename and select JPEG as file type.
6. Click "Save."
7. Send the screenshot to our test account with “benblack: http://windowslivehelp.com/community/t/154415.aspx” as subject. Post back here once you’ve sent it.

FYI: I’ve posted our test account’s e-mail address in the Private Data box (the white box below this message). To view the box, ensure that you’re signed in to this website.

Done.  Thanks.

@ benblack

To investigate on your issue, let me know the steps you’ve taken when printing mails. Please also verify if the same issue occurs to all messages that you print.

 

I clicked on the print icon to print the message and the whole page printed rather than just the message itself. I was wondering if there was a way to limit the printed page to only the message. Thanks

@Ticker

By clicking the Print icon on your toolbar, a printable window will appear showing the e-mail message you want to print and how it will look like when printed. You could use this function to preview your message first before printing.

You may also try to print your messages in MS Word or similar program by following the steps below:

1. Open the message that you would like to print in Hotmail
2. Copy the message by highlighting it then press “Ctrl + C” or right click then select “Copy”
3. Paste the copied message in MS Word by pressing “Ctrl + V” or right click then select “Paste”
4. Print your message by clicking on “Print” icon in MS Word.

Note: If you are using a different Word processing program, please consult your Help section to determine how to print messages.

I sent a reply, but have no visibility to whether it went through, so here it is again.

It looks/prints the same for all emails through Hotmail.  I select either the print icon or choose File/Print to print the message.  When I choose Print Preview it shows the ads and my hotmail folder structure.

I forwarded the message to a non-hotmail account and it shows up and prints fine.

 

Thanks for posting back. Does the same thing happen when you print your e-mails through another computer? Also if possible, can you also try it through another printer?

It prints the same through multiple computers and through multiple printers and through my Hotmail acccount and my son's.

So far, everytime I try to print any email through Hotmail, it shows the Hotmail folders and the ads.  I can't get it to just print the message without highlighting the message and copying it into Word and reformatting the page.

Hi benblack. I have seen your screenshots and it looks like you are using the print preview of your Firefox browser. Please confirm this.

If so, please send us a screenshot of the window that will pop-up when you click on the "Printer" icon in an opened e-mail message.

It looks the same whether I'm using Firefox or Internet Explorer 7 (I tried both on 2 different computers).

There is no "screenshot" when I select the printer icon.  It prints directly and doesn't open another window to capture a screenshot from.

@ Benblack,

Thanks for the clarification. To help us speed up the process of troubleshooting your particular concern, we must have access to your account. To give us your permission to access your account, please visit this link:

http://windowslivehelp.com/solutions/newvisitor/archive/2009/06/22/things-to-do-before-granting-access-to-your-account-to-support-agents.aspx

I grant you my permission to access my Windows Live ID. "