I spent about an hour composing a draft email.  During that process, I saved that draft many times and everything seemed to be working fine.

Then, when I had finished except to delete a paragraph that I no longer needed. I highlighted the paragraph, hit the delete button and BOOM my entire email had been deleted.  So, I finally found it in deleted emails.  I went in and tryed to delete the paragraph again and BOOM it's gone again.  I was too trusting to be smart enough to copy it before I tried the second time.

I REALLY NEED TO RECOVER MY WORK IN THE EMAIL.  How do we make that happen and how do I know that it won't happen again?

Thank you,

stpagosa

@stpagosa

Please post your e-mail address so we can try to recover your deleted messages.

{removed email address}

@stpagosa

Please check your Deleted folder for the e-mails that I’ve recovered.

Thank you, thank you, thank you.  Is it something that I can prevent?

Hi. It’s possible that your keyboard shortcuts option is enabled. If you’ve enabled this, you may want to be careful the next time around. Make sure that when you’re reviewing a message that you’ve composed and saved as draft, the “Continue composing this message” message is not available. It’s possible that when you highlighted the paragraph that you’d like to remove, you’re viewing it in the message list, which resulted to its deletion after you clicked on the Delete key.

You can go to this link for more info on the new keyboard shortcuts in your Hotmail e-mail:

http://windowslivehelp.com/solutions/settings/archive/2009/08/31/Hotmail-Keyboard-shortcuts.aspx