chrysalis2, I've checked your account and verified that it is functioning properly. Your issue may be browser related. Please try to optimize your browser so that we can rule out the possibility that a browser cookie or settings is causing your issue. Here’s the link on how to do it:
https://windowslivehelp.com/solutions/accounts/archive/2009/03/03/How-to-optimize-Internet-Explorer-browser.aspx
Aside from that, I suggest that you install the latest version of Java Virtual Machine.
1. To download the latest version of the Java Virtual Machine, visit the following Sun Microsystems Web site:
http://www.java.com
2. Restart Internet Explorer.
3. On the "Tools" menu, click "Internet Options."
4. Click the "Advanced" tab.
5. Under "Browsing," clear the "Enable third-party browser extensions (requires restart)" check box.
6. Restart Internet Explorer.
7. On the "Tools" menu, click "Internet Options."
8. Click the "Advanced" tab.
9. Under "Browsing," select the "Disable Script Debugging (Internet Explorer)" check box, and then click "OK."
If the same issue still persists, please confirm if the same issue occurs when using another computer.
Until I can get this problem with IE6 sorted out can you please divert my mail from:
Sorry we can’t do this.