Hi phoenixpam,
I have moved your post here, as this is the proper forum for it.
Based on our records, you have a Qwest subscription. The Qwest Team is the best department to assist you with your concern. To contact them, I suggest that you visit the link to the solutions post below. It will give information to users who are looking for support for their non-Hotmail issues/questions.
http://windowslivehelp.com/solutions/newvisitor/archive/2009/02/04/how-to-get-support-for-your-non-hotmail-products.aspx
Once you reached the page, you can view the contact number or Qwest under "MSN Partners."
