I have signed up for live and tried to send my new email to all my contacts and now I am getting the following error message.

Your message did not reach some or all of the intended recipients.

      Subject:    email

      Sent: 11/6/2009 5:24 AM

The following recipient(s) cannot be reached:

      Christine Taylor  (email address removed) on 11/6/2009 5:24 AM

            550 5.3.4 Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support.

Please help me resolve this.

Hey kds7202! Post your Hotmail account here so we can check in our records if it can be unblocked.

My email address is {removed email address}

Is that what you need.

kds7202

@ kds7202

I’ve verified that your account was blocked due to a Terms of Use violation. Sadly, I can’t discuss the specific reason on why your account was blocked but here are some possible reasons:
 
• Unwanted e-mail or "spam" 
• Abusive or harassing e-mail 
• Phishing or account fraud 
 

I don't understand. What do you suggest I do? All I was trying to do was send out emails to let people know my email had changed and then when they didn't go I tried and tried again. Is that why I am being blocked? On your solution center its states that it takes a few days to determine you are using your account in a way that doesn't violate the terms of use. Will my account ever be unblocked. When you say "unwanted e-mail or "spam" is that receiving or sending email?

{removed email address}

Hi kds7202,

If your mail has been tagged as spam by other e-mail providers or private services, and reported as such by the users that you have sent messages to, the system will abide by the set guidelines for a violation of the TOU.

The TOU can be read at:

     http://privacy2.msn.com/tou/en-us/default.aspx

To make sure any future account never gets identified with a violation of our TOU:

1. Check your contacts and recipients lists to make sure that only people who want to receive the messages will receive your messages. 

2. Reduce the number of messages that you send to large groups of people so that they are less likely to think your messages are unwanted mail. 

3. Limit the number of chain letters, e-mail jokes, and other messages that you send to help people recognize your e-mail as wanted and to make it more likely that your message will be allowed past your recipients' junk mail filters. 

4. Check all the contacts in your address book to make sure that the accounts are still active. 

5. If you are a commercial sender, you may want to review the content of our Windows Live Hotmail Postmaster Services site (http://postmaster.live.com) and sign up for programs that assist commercial senders

Thanks

So you are saying there is no way I can continue with this account ({removed email address}). Should I create a new account or go to another provider which is what I plan on doing. I have wasted about 10 hours of my time trying to fix this problem and have nothing good to say about windows live and support. I can't imagine what a novice computer person would do if they had a problem everything I tried to do was complicated and not very clear what was needed. If I can't use this account anymore why didn't someone tell me that long ago.

{removed email address}

Kds7202, the error that you are getting won’t resolve by itself and can only be removed by the backend fix that we are using.