I have been having this problem for the entire week and it occurs every once in awhile. here is a picture of the problem. The layout for hotmail is totally bugged and i cant send an email properly.

http://i2.photobucket.com/albums/y27/bloodykill/Error.jpg

 

Thanks.

@Mdboy

I’ve determined that we need to do further investigation about your concern. For us to effectively diagnose your issue, I may have to ask you to send us the screenshot of the actual issue you are having. Having this will really help us in coming up with more accurate resolution since we can investigate the actual error you are viewing.

To send a screenshot of your issue, please follow these steps:

1.  Open the page you are having trouble with, and then press the “PrintScreen” (PrintScrn) button on the keyboard. 
2.  Open MS Paintbrush. To do this, click “Start,” click “All programs,” and then click “Accessories.” 
3.  Click “Paint.” 
4.  Click “Edit,” and then click “Paste.” The screenshot is pasted on your program. 
5.  Click “File,” and then click “Save as.” 
6.  Under “Save as Type,” select “JPEG.” 
7.  Name the file, and then save the file on the desktop. 
8.  Attach the screenshot and send it to our test account.

I’ve sent you a private data below for you to know where to send the screenshot.

I cant send an email because hotmail is still glitched for me. But i did put up an upload of the screenshot. Thanks for the help.

@Mdboy

Thanks for sending the link. Please post your e-mail address here so we can investigate. Also, please confirm if you encounter the said issue when accessing your account from another computer with different Internet connection.

my email is {removed email address}

I have other friends who constantly encounter this problem on their accounts as well. This problem seems almost seems to occur randomly.

Thanks for the help.

Hi!

I have been having the exact same problem. It has been around for about a week and does not go away. What can i do about it?

 

Thanks!

Mdboy:

Thanks for your account. I've checked and it appears to be fine. For us to move on to the next level of investigation, please try to access your account from another computer with a different Internet connection. This is to properly isolate your issue. Let us know if you'll encounter the same problem.

thecow:

Hi!

I have been having the exact same problem. It has been around for about a week and does not go away. What can i do about it?

 

Thanks!

Hi. We've received similar reports about Hotmail users who access their accounts using Safari browser on Mac. This is now under investigation.

While it's being looked upon, please access your account using other supported browsers like Firefox.

HELLO!

 

Thanks for the reply! However, even when i use Firefox to open my hotmail account, I still experience the same problem. 

Thanks!

thecow:

HELLO!

 

Thanks for the reply! However, even when i use Firefox to open my hotmail account, I still experience the same problem. 

Thanks!

If it's also happening in Firefox, we need to properly isolate your issue. Please try to access your account from another computer with a different Internet connection (preferably PC). Please also post your Hotmail account here so we can investigate it.

Let us know if the same thing will happen. Thanks.

 

Okay. Im assessing hotmail on firefox usually. But when i use IE to check, sometimes that error occurs as well. And i went to try on another computer. It works.

@ Mdboy

Thanks for the information. It seems like the issue you’re encountering has something to do with your connection since you mentioned that you didn’t had issues accessing your account using another PC. For us to verify, please supply us with a FiddlerCap trace of your account. A FiddlerCap is a diagnostic tool, which will tell us exactly what is generating the issue you have experienced. For instructions on how to install FiddlerCap, please visit:

http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!208.entry

Note: This will take a few minutes to accomplish.

Your privacy is very important to us. I want to assure you that no personal or account information will be passed in the FiddlerCap trace.

 

Uh, okay, im having a problem with fiddler cap. The main browser im using is firefox. However, when i start capture, it opens a new IE browser. The problem doesnt occur on IE but on firefox. Even though i set my default browser to firefox, it still opens IE. How do i make fiddlercap open firefox? Thanks.

I am also having problems, ind  of locks up, can't delete or change to a new message at times. Hotmail is the only site I'm having a problem with

@ Mdboy

For your convenience, I have included below the Fiddler Help site. Please visit the link below for more information and troubleshooting steps for the error you encountered when using Fiddler.

http://www.fiddlertool.com/fiddler/help/